Windows Application Administrator

DNI is providing Systems and Application Support for the DCSA (Defense Counterintelligence & Security Agency). These roles can be supported nationally. We are looking for a Sr. Application Administrator to join the team. This is a salary-based position with matching 401k and full benefits

Responsibilities:

· Provide application support for Commercial off the Shelf (COTS) and MP written software (GOTS) which runs on Windows Server in the BIES environment on a 24x7x365 basis.

o Access and control functions of the information system/network, administration of user accounts, etc.

o Provides support for code deployments and updates

o Provide technical support and troubleshooting.

o Participate in an on-call rotation for after hours and weekend support. Also includes rotation for code deployments during the Sunday Morning maintenance windows

o Attend meetings with DCSA Government Personnel, Database Administrator (DBA), and Development personnel as necessary to review scheduled releases and testing cycles.

o Write and submit change requests (CRs) as necessary to schedule changes to the application environment.

o Coordinate with other technical teams to ensure maintenance plans do not conflict with changes scheduled by other teams.

Installation Support:

· COTS and GOTS software installations

· Application deployment functions

· Deployment of custom software as required

· Debugging software deployments

· Resolving installation problems

· Determining host system requirements for application installation and operation

· Mapping defined requirements to the application topology

· Selecting suitable application editions and installing options

· Resolving installation problems

· Providing application administration services

· Maintain GOTS software revisions and distributions

· j. Implementation Support

· Provide application support for implementation activities

· Plan, perform and implement installations and upgrades

· Implement/sustain middleware application components

Maintenance Support:

· Provide application support for maintenance activities

· Improve performance with available tools

· Checking application for problems

· Reviewing operations to ensure only valid processes are running

· Optimize the functionality of application software

· Diagnose and recover failed applications

· Maintain application integrity, performance and availability

Monitoring Support

· Provide application support for monitoring activities

· Monitor performance during core hours

· Take proactive measures to prevent service disruption

· Respond to afterhours calls for outages and major system degradations as defined by the

· Program Management Office (PMO).

Web Administration Support:

· Provide application support for web administration activities in Windows Server environment

· Install, configure, manage troubleshoot web applications

· Troubleshooting Support

· Provide application support for troubleshooting activities

· Identify the problem

· Gather additional details

· Eliminate variables

· Reproduce the problem

· Development of hypothesis of root cause

· Attempt a fix based on findings.

Repair Support:

· Provide application support for repair activities

· Repairing and documentation of repairs made for future use

· Back out coding and patching changes

· Apply patches/code fixes

· Assist supporting systems administrators, database, and developers with errors/issues

· Application Security Administration Support

· The contractor shall provide support for application security administration.

· Applying Security Technical Implementation Guides (STIG) guidelines to application

· Develop procedures for responding to new threats to systems to ensure confidentiality, integrity and availability

· Ensure the rigorous application of information security/information assurance policies, principles and practices in the delivery of application services

· Streamline security using managed accounts

· Control access with permissions and roles

Restoration Support:

· The contractor shall provide support for application restoration planning and execution for emergency and routine restoration requests

· Lead or participate in individual or group troubleshooting initiatives to determine incident root causes

· Develop system operations work-arounds, if needed

· Develop operations restoration plans

· Implement or execute individually, or as a team member, the system operations restoration plan, solution or work-around

· System operational restoration plan shall include step by step details to be executed in numerical order that will restore the system to full operational capability

Requirements:

· Minimum of 3 years relevant Windows Application Administration experience.

· Must have IA and OS certifications – 8570 IAT Level I

· Must possess a Top Secret Clearance

Job Type: Full-time

Pay: $65,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental Pay:

• Bonus pay

Experience:

• Windows: 1 year (Required)

License/Certification:

• CompTIA Security (Required)

Security clearance:

• Top Secret (Required)

Work Location:

• One location

Work Remotely:

• Yes

Work Location: One location