Housekeeping Supervisor, Skyland Lodge

Delaware North
Staunton, VA Full Time
POSTED ON 2/8/2023 CLOSED ON 1/13/2024

What are the responsibilities and job description for the Housekeeping Supervisor, Skyland Lodge position at Delaware North?

The Opportunity

Delaware North Parks and Resorts is seeking a seasonal Housekeeping Supervisor to join our team at Skyland Lodge in Shenandoah National Park, Virginia. As a Housekeeping Supervisor with our company you are responsible for overseeing the total cleanliness of all rooms, as well as assigning rooms and delegating tasks. We look for motivated, energetic, detail oriented, hardworking individuals to join our team and provide an exceptional experience to our guests from all over the world.

Minimum pay rate: $16.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.


We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Some locations may implement a vaccination requirement in the future if required by federal, state, or local law.

Responsibilities

  • Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and public areas.
  • Inspects guest rooms and public outlets daily to ensure the quality assurance program is being followed.
  • Acts on assignments received from the Housekeeping Manager.
  • Prepares the weekly inventory, checks in all supplies, and reports any discrepancies.
  • Creates purchase orders as needed.
  • Assists in the direct training program of the new housekeeping employees.
  • Follows up to ensure all maintenance requests are handled in an efficient manner pertaining to guest rooms and department equipment.
  • Provides for a safe work environment by following all company safety and security policies and procedures.
  • Will perform cleaning duties on slower day or when staff shortages occur.

Qualifications

  • Housekeeping experience required.
  • Previous supervisory experience preferred.
  • Previous commercial cleaning and/or guest service experience preferred.
  • Working knowledge of various cleaning utensils, dryers, vacuum cleaners, tools and fixtures.
  • Ability to work quickly under pressure.
  • Ability to follow direction and instructions.
  • Ability to read in English and ability to print and speak simple sentences.
  • Ability to make simple addition and subtraction calculations.
  • Possess and maintains a valid driver's license.

Physical Requirements

  • Frequent walking and standing for entire length of shift.
  • Frequent climbing of stairs, bending, stooping, reaching, kneeling, and carrying.
  • Use of hands to operate cleaning equipment and complete scrubbing/washing duties.
  • Be able to push carts weighting up to 200 lbs.
  • Occasionally required to lift and/or move up to 50 pounds.
  • Visual acuity sufficient to inspect cleanliness of rooms and surfaces.
  • Standing for long periods of time.
  • Regularly exposed to fumes and toxic or caustic chemicals.
  • Occasionally works in outside weather conditions.
  • Occasionally exposed to wet and/or humid conditions.
  • Noise level may be moderate to loud.

Who We Are

Shenandoah National Park offers over 200,000 acres of protected lands with lots to explore including cascading waterfalls, spectacular vistas, and quiet wooded hollows. It’s a great place to hike, camp, bike, fish, take photographs or go canoeing. We offer on-site housing and a free meal during every shift.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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