Luxury Suite Attendant, Progressive Field

Delaware North
Cleveland, OH Full Time
POSTED ON 11/12/2023 CLOSED ON 1/13/2024

What are the responsibilities and job description for the Luxury Suite Attendant, Progressive Field position at Delaware North?

The Opportunity

NOW HIRING FOR THE 2024 SEASON!

Resumes Preferred!

Delaware North Sportservice is searching for seasonal Luxury Suite Attendants to join our team at Progressive Field in Cleveland, Ohio. As a Luxury Suite Attendant, you will be responsible for ensuring an effective operation of assigned luxury suites, including stocking, serving, and attending to guests' needs.

If you are looking for a fast-paced role offering opportunity, and potential to learn where your efforts are rewarded, apply now.

Pay

Please note this is a tipped position, the hourly minimum pay listed doesn’t include any potential tipped earnings.

Minimum pay rate: $8.70 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.


Benefits


We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.


Responsibilities

  • Prepare suite and ensure all items are in place for guest arrival, including those ordered in advance of the event
  • Anticipate guests needs, suggest additional items such as appetizers and desserts, and communicate in-suite orders to kitchen and bar staff
  • Ensure all laws and regulations are being followed, including checking for identification before serving alcohol
  • Obtain signatures from the suite host on any charges incurred

Qualifications

  • Minimum of 1 year of service experience in a hotel, full service restaurant, catering facility, or club environment required
  • Previous experience as suite runner preferred

Physical Requirements

  • Ability to lift up to 50 pounds
  • Ability to stand and walk for entire length of shift
  • Exposure to variable temperatures
  • May be required to work in narrow spaces

Who We Are

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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