Administrative and Operations Manager / Office Manager

About us

We are professional, agile and our goal is to be a dynamic and multifaceted organization catering to a wide array of real estate and property-related needs. Our core operations are centered around property management and real estate services, complemented by a dedicated division for pest control services..

Our work environment includes:

• Modern office setting
• Food provided

We are seeking a highly organized and efficient Administrative and Operations Manager to oversee and manage a variety of operational and administrative tasks in our dynamic real estate and property management business. The ideal candidate will be a central figure in ensuring smooth and efficient business operations, and will be responsible for the following:

Key Responsibilities:

• Financial Management:
• Balancing and maintaining accurate ledgers and checking accounts.
• Assembling payroll and ensuring accurate and timely processing.
• Managing billing and invoicing for rental properties and associated businesses.
• Administrative Support:
• Scheduling appointments and managing calendars for senior staff.
• Coordinating and preparing for meetings and events.
• Developing and implementing office policies and procedures.
• Real Estate and Property Management:
• Listing and marketing properties for sale or lease.
• Coordinating repairs and maintenance for properties.
• Liaising with tenants, clients, and contractors to ensure high levels of service.
• Human Resources:
• Coordinating employee scheduling, including shift assignments and vacation planning.
• Assisting with recruitment, onboarding, and staff training.
• Customer Service:
• Addressing customer inquiries and resolving issues related to rental properties and pest control services.
• Ensuring a high level of customer satisfaction.

- Manage and supervise administrative staff, providing guidance and support as needed

- Develop and implement office policies and procedures to improve efficiency and productivity

- Oversee the maintenance of office equipment and supplies inventory

- Coordinate and schedule meetings, appointments, and travel arrangements for senior management

- Handle confidential information with discretion and maintain strict confidentiality protocols

- Manage employee records, including attendance, leave requests, and performance evaluations

- Assist with human resources functions such as recruitment, onboarding, and training coordination

- Ensure effective communication within the office by facilitating regular team meetings

- Maintain accurate filing systems for both electronic and physical documents

- Handle incoming calls and inquiries with professionalism and excellent phone etiquette

Experience:

- Proven experience in an administrative or managerial role

- Strong clerical skills with attention to detail

- Proficient in using office software such as Microsoft Office Suite (Word, Excel, PowerPoint)

- Excellent written and verbal communication skills

- Ability to multitask and prioritize tasks effectively

- Knowledge of office management systems and procedures

- Experience in team management and supervision

We offer competitive compensation based on experience.

If you are a motivated individual with exceptional organizational skills and a passion for managing administrative operations, we encourage you to apply for the position of Administration Manager. Please submit your resume highlighting your relevant experience.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance

Schedule:

• 4 hour shift

Experience:

• Office Management: 2 years (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Davenport, IA 52801 (Preferred)

Ability to Relocate:

• Davenport, IA 52801: Relocate before starting work (Required)

Work Location: Hybrid remote in Davenport, IA 52801