Change consultant

What you’ll achieve

You will work with our Change Management and Product Management teams to maximize the value of Global Operations’ modernization strategy.

This role is global and cross-functional in nature and will develop and drive programs in coordination with Digital Analytics and Automation (DAA) product management teams, HR, Talent Development, and corporate communications to achieve our Global Operations modernization objectives.

You will :

• Develop and implement forward-looking change management strategies and processes to deliver on Global Operations’ (GO) Modernization strategy
• Coach / consult teams on change management; conduct change impact analysis, assess change readiness, identify key stakeholders, and apply our change management methodology to drive adoption of tools and define incentives and role modeling strategies to drive behavior change based on a deep understanding of the business and stakeholders’ perspectives
• Lea tool training efforts and processes, including the design and delivery of digital tools training programs and platforms
• Enable the design, development, delivery, and management of key communications to drive change
• Collaborate closely with counterparts in Data Analytics and Automation, Global Operations, HR, and Talent Development to accelerate process and tool adoption and establish success measures, KPIs, dashboards, and governance mechanisms to drive progress and achieve results;

Take the first step towards your dream career.

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role :

Essential Requirements

Senior-level experience (12 years) in strategy, program & change management, digital solutions, and training development.

Possesses a Bachelor's degree and relevant experience or a Master's degree with related experience

• Advanced expertise in change management methodologies and program management, especially for new technologies and business process transformations
• Proven ability to manage cross-functional teams, define strategic roadmaps, manage ambiguity, and translate business / customer needs into actionable plans
• Excellent communication skills (written & verbal) and presentation skills at a senior level
• Strong business acumen, data analysis skills, and technical understanding. Demonstrated ability to solve problems, manage effectively, and articulate business value

Desirable Requirements

• Experience with digital transformation efforts, automation, data analytics tools and languages, awareness of industry trends

Last updated : 2024-05-10