US E - Consulting - Delivery Manager - EP- SAP - PDM

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Deliver Manager, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you’ll do/Responsibilities  

• Provide Management Oversight, Onsite-Offshore coordination, Prioritize Workload
• Manage demand vs capacity, Manage the triage process, Review Incident Backlog
• Manage overall AMS team, Identify and manage delivery of service improvements
• Manage Communication and Co-ordinates Support activities, Manage communication with stakeholders and Manage escalations,
• Define and execute governance, processes and reporting
• Acts as liaison between the Application Management team and executive committee
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
• Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

The Team 

The Enterprise Operations as a Service Offering addresses our clients’ needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements through our 5 key offerings: SAP Operations, Oracle Operations, IT Operations, Supply Chain Operations, Finance Operations.

Qualifications

Required

• 8-10 years of experience as a Delivery Manager for a consulting company
• 8-10 years of experience in Supply Chain
• Application Management Services experience is mandatory
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available
• Must be willing to relocate or be local in the San Jose, CA area and able to work at the client office a few days a week is mandatory.
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• For individuals assigned and/or hired to work in California, Colorado, Jersey City, Nevada, New York state, and Washington State, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to California, Colorado, Jersey City, Nevada, New York state, and Washington state and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.  A reasonable estimate of the current range is $126,000 to $168,000. 

Preferred

• TMT experience preferred but optional
• Finance experience
• Analytical/ Decision Making Responsibilities
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision
• Excellent Written and Communication Skills
• Ability to deliver technical demonstrations

Salary : $126,000 - $168,000