US E - Consulting - Project Delivery Specialist - SAP EAM Consultant - Enterprise Performance - Enterprise Operations as a Service - TSP - Path B

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Project Delivery Specialist - SAP EAM Consultant, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you’ll do/Responsibilities  

• Currently, working with our project team and our technology client being to provide Level 2 and 3 Application Support for SAP EAM/PM modules.
• Responsibilities will focus on fixing issues in system, understanding business requirements, explaining established processes to business users, resolve day to day commonly occurring issues.
• You will Coordinate with business users, understand their operational issues.
• You will resolve issues and provide break-fixes (incident management), support business with ADHOC service requests, and identify and fix root causes (problem management).
• You will coordinate issues with Third Party Vendors and work with Deloitte offshore teams.
• In your role as the Project Delivery Specialist, you will be responsible for participating regular monitoring of ticket queues in JiRA and Service Now
• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
• Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

The Team 

The Enterprise Operations as a Service Offering addresses our clients’ needs for on-going operations of their technology and business process investments through multi-year contracts. We deliver continuous modernization, upgrades, and address incremental business changes as part of our engagements through our 5 key offerings: SAP Operations, Oracle Operations, IT Operations, Supply Chain Operations, Finance Operations.

Qualifications

Required

• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• 5 tears of SAP EAM / PM
• 5 years of S4 HANA experience
• Experience of working with distributed teams at offshore and nearshore
• 5 years of Hands-on functional configuration and design experience with SAP EAM/PM
• Must be able to work onsite or be able to travel every day to client location in Foster City, CA or San Francisco Bay area and assist business users on the ground.
• Limited immigration sponsorship may be available
• Ability to travel on average, based on the work you do and the clients and industries/sectors you serve

Preferred

• Experience with SAP ASAP and Agile methodologies
• Experience with other SAP modules (EWM, MM, SD, PP, QM)
• Analytical/ Decision Making Responsibilities
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision
• Excellent Written and Communication Skills
• Ability to deliver technical demonstrations