What are the responsibilities and job description for the Epic Beaker/Lab Lead position at Deloitte?
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Beaker/Lab Lead you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
The Team
The US Core Industry Solutions Offering encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core our client's business. We incorporate expertise from across the firm to leverage common approaches, best practices, and strategic investments to scale these solutions according to industry strategy. Core Industry Solutions will be known in the market for a focus on transforming industry operations through industry technology solutions.
Qualifications
Required
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $137,000 to $152,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Work you'll do/Responsibilities
- Under direction of the Applications Manager, this role is a specialist in their respective Epic Application(s) and supports core functions of the health system's processes
- Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution
- Interacts with Operational and IT personnel in identifying, evaluating and configuring systems to meet user and organizational requirements
- Maintains high credibility and ownership of system activities within assigned application
- Works directly with Operations and provides input on system design and capabilities
- Develops system design, including functional specifications and strategies, based upon the analysis of specific operational needs
- Analyze operational requirements and system capabilities to propose effective solutions
- Understand workflow practices and how to apply to system configuration in support of Operational/IT strategies, issues, and priorities
- Performs unit, system, and integration testing per standards and documents outcomes
- Work with Application Team to ensure applications are well supported and implementations are properly executed
- Follow defined standards, promote best practice principles, and participate in change control process
- Optimizes, maintains and supports application/system as required
- Participates effectively as a team member to achieve team goals and objectives
- Provides on-call support, troubleshoots and resolves production support issues during Activation as applicable
- Initiates escalation procedures
- Identify potential issues and refer more complex issues to appropriate level of support
- Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles
- Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan
- Meet application deliverables, project timelines, and delivery weekly status reporting
- Timely project and data tracking with input of weekly time tracking
- Performs other related duties assigned by supervisor
- In an emergency, performs other duties necessary for the welfare of patients or the efficient operations of the institution
- Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management
- Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes
The Team
The US Core Industry Solutions Offering encompasses industry vertical, sector specific solutions that leverage distinct technologies to drive operational change and automate the core our client's business. We incorporate expertise from across the firm to leverage common approaches, best practices, and strategic investments to scale these solutions according to industry strategy. Core Industry Solutions will be known in the market for a focus on transforming industry operations through industry technology solutions.
Qualifications
Required
- Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
- Must have a current Epic Beaker Certification
- 7 years of recent experience with an Epic implementation
- Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support
- Demonstrative understanding of technical documentation
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
- R ole is remote
- Analytical/ Decision Making Responsibilities
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Excellent Written and Communication Skills
- Ability to deliver technical demonstrations
- Strong desktop skills including Word, Excel, PowerPoint
- Work Experience/Direct Knowledge of clinical area or business area to be supported
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $137,000 to $152,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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