Associate Director, Clinical Operations

Why DelRicht Research?

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 25 sites throughout the United States in 15 states. 

We hold our team members to a high standard of excellence, offer robust opportunities for growth, and are looking for an energetic, professional, friendly Associate Director, Clinical Operations to join our growing network and oversee our talented team across a regional portfolio of sites. Coffee drinkers preferred. Tea drinkers accepted!

DelRicht Research has been recognized as one of New Orleans Top Workplaces for 2023! This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

Who We Are

DelRicht is a clinical research company dedicated to providing an excellent customer experience to all patients that participate in our clinical trials. Our clinical trials provide new treatment options for our patients and ultimately our goal is to get new medications and medical devices FDA approved! We hold our team members to a high standard of excellence and are looking for energetic, positive, quick learners to be a part of our team. Presently our network stretches across 25 sites throughout the United States in 15 states. 

Associate Director, Clinical Operations Main Objective: The Associate Director, Clinical Operations is responsible for developing managers to contribute to sustained and exceptional site performance, while actively positioning and mentoring them into future roles and responsibilities. 

• Responsible for every aspect of developing a high performing team including hiring, training, coaching, and developing managers in their current roles to improve performance and prepare for future opportunities - this is a strong people management role! 
• Travel to the sites under your management as well as study meetings, be a hands-on leader
• Implement and maintain performance management system
• Develop and fortify PI relationships through creating and aligning on quarterly plans. 
• Conduct financial reviews with each PI which align with quarterly plans and goals while ensuring adjustments are effectively incorporated into operational plans
• Lead regional growth development through leveraging strategic capabilities of sites under management in collaboration with Business Development  
• Identify strategic clinical trial opportunities and align with resource allocation to optimize financial performance across all sites under management

Skills needed to win:

• Required: 4 years of progressive, demonstrable people management experience inclusive of having both direct and indirect reports. The right candidate will be well-versed in all aspects of people management across hiring and interviewing, performance reviews , 1:1s, corrective action, and terminations
• Required: ability to travel 50% of the time to clinics in your region
• Required: Possess general knowledge of medical terminology and a background in healthcare/clinical operations
• Required: Experience managing goals and KPIs
• Preferred: B.S or B.A from any accredited university
• Preferred: 2 years of physician management or transferable experience
• Preferred: 2 years of financial management experience over a larger site/facility, or multiple smaller sites/facilities

The right candidate will:

• Have a passion for managing, mentoring and developing others

• Care deeply about building and maintaining customer/client/patient relationships

• Be able to pivot in unforeseen circumstances, with short-notice, to solve immediate problems with calm and decisive confidence

• Be action-biased and humble to learn

• Believe in high quality and have a high standard of compliance to our study protocols

• Be stunningly, remarkably organized

• Accept ownership of tasks from inception through completion and assume responsibility for personal success

• Love efficiency and continuously look for ways to do more with less, improve processes and come in under budget

DelRicht Research’s Core Values: Production, Humility, Consistency

Production:

• We deliver on our promises
• We have a bias towards action: we value independent problem solving
• We proactively over deliver: we can act without being told what to do and we always have new ideas that will be heard and will improve the company

Humility:

• We support each other relentlessly
• We always have enthusiasm: we exhibit passion and excitement about our work which leads to everyone having a ‘can do’ attitude
• We embrace change: we are excited to always be growing and moving the organization forward which means change is the norm for us
• Coachable: we all love to learn, we are willing to be taught and will adapt quickly

Consistency:

• We always are able to execute: we get it right the first time and promote ‘touch it once’ accuracy
• We have persistence: we demonstrate the tenacity and willingness to go the distance to get something done
• We are calm under pressure: we can maintain stable performance when under heavy pressure or stress

Team Perks & Benefits at DelRicht Research: 

• Medical, Dental, Vision 
• Generous Paid Time Off that builds throughout your career with the company
• No nights or weekends 
• 401K ( discretionary match/profit sharing)
• Exceptional quarterly bonus plan that clearly outlines your bonus potential per quarter and giving the team the visibility and control to maximize earnings by hitting team goals
• Voluntary travel to nationwide conferences to learn about new clinical studies (US based, all expenses paid - who doesn't like free travel?)

Job Type: Full-Time 40 hrs

Visit our website linked below to learn about our company and current clinical trials, see patient testimonials, and check out our careers page!

Website: www.delrichtresearch.com

Patient Testimonials: https://delrichtresearch.com/testimonials/

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.