Ticket/Gate Agent (Customer Service Agent) - BOI
Job Posting for Ticket/Gate Agent (Customer Service Agent) - BOI at Delta Air Lines, Inc.
- Vision: Deliver world-class service to all customers.
- Mission: Make every customer feel like the most valued person.
As a Customer Service Agent, you will be central in demonstrating Delta’s commitment to our customers by making their travel experience as smooth and pleasant as possible. At Delta, our brand is critical to our continued success. As a Customer Service Agent, you play a key part in keeping our brand strong by demonstrating strict adherence to uniform compliance, maintaining professionalism, and exhibiting a positive attitude inside and outside of work.
Customer Service Agents will be scheduled to work a shift between 20 to 40 hours per week.
Watch this job preview to learn more about the benefits and responsibilities of this career opportunity at Delta.
The starting pay is $16.55 per hour. Additional pay increases occur regularly through 10.5 years.
All Customer Service Agents are required to work consistently in public areas and be able to understand and respond to a variety of questions about travel information. Additionally, you may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport. This position requires standing for long periods of time.
Customer Service Agents serving as a Ticket Agent are the first to greet our customers to guide and assist them with the ticketing and baggage check-in process. You will:
- Greet customers to guide and assist them with the ticketing and baggage check-in process.
- Use a computer to sell, print, and reissue tickets.
- Manage the check-in process, ensuring that customers have the proper travel documentation.
- Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts.
- Several other lifting tasks will involve handling items as low as floor level and as high as waist level.
- Practices safety-conscious behaviors in all operational processes and procedures.
- Use computers to assist customers with seat availability, make gate announcements regarding the boarding process, flight status, checking and handling baggage, managing, and initiating the boarding process.
- Operate jet ways to place them in position prior to aircraft arrival and lift, opening, closing, and securing aircraft doors.
- Practices safety-conscious behaviors in all operational processes and procedures.
Manager
bao boi -
Boise, ID
BOI: Event Marketer - Caldwell
Leaf Home -
Caldwell, ID
Station Trainer - BOI
Unifi -
Boise, ID
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Ticket/Gate Agent (Customer Service Agent) - BOI.
Click the checkbox next to the jobs that you are interested in.
-
Customer Interaction Skill
-
Income Estimation: $84,856 - $137,236
-
Income Estimation: $100,951 - $135,010
-
-
Customer Service Skill
-
Income Estimation: $38,144 - $66,232
-
Income Estimation: $41,811 - $58,565
-
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at Delta Air Lines, Inc.
Delta Air Lines, Inc.
Atlanta, GA
Full Time
Delta Air Lines, Inc.
Honolulu, HI
Full Time
Delta Air Lines, Inc.
Salt Lake, UT
Full Time
Delta Air Lines, Inc.
Atlanta, GA
Full Time
Not the job you're looking for? Here are some other Ticket/Gate Agent (Customer Service Agent) - BOI jobs in the Boise, ID area that may be a better fit.
We don't have any other Ticket/Gate Agent (Customer Service Agent) - BOI jobs in the Boise, ID area right now.
SkyWest Airlines, Boise, ID
Unifi Aviation, LLC, Boise, ID