What are the responsibilities and job description for the Quality Manager position at Delta Constructors?
Essential Job Functions:
- Develop and maintain a comprehensive quality attainment strategy that spans the entire company, assessing gaps, measuring data, and advising remediation strategies to meet or exceed quality standards.
- Align the quality strategy with the division and parent company’s quality control system, ensuring consistency and compliance across all levels of the organization.
- Define, track, and analyze key performance metrics to identify areas for quality improvement and drive initiatives that enhance overall product and service quality.
- Lead audits, supplier evaluations, and follow-up on corrective actions, ensuring continuous improvement and adherence to quality standards.
- Act as a liaison with external parties, including regulatory bodies, customers, and auditors, on all matters related to quality systems and compliance.
- Provide strategic leadership to quality teams, supervising exempt, non-exempt, and contracted staff across multiple regions, ensuring alignment with company-wide quality goals.
- Facilitate the collection and analysis of client feedback, using the data to identify opportunities for improvement and presenting findings to senior leadership.
- Monitor, document, and resolve product deviations, ensuring corrective actions are implemented and preventive measures are established.
- Oversee training programs for management and staff on quality systems, fostering a culture of quality throughout the organization.
- Stay informed on industry trends and regulatory changes, updating quality procedures and practices as necessary to maintain compliance and improve performance.
- Participate in strategic planning sessions with executive leadership, contributing to the company’s long-term goals and quality initiatives.
Required Minimum Qualifications:
- Education: Bachelor’s degree in Engineering, Construction, Business Management, or a related field preferred.
- Work Experience: Minimum of seven (7) years of industrial quality control experience, including five (5) years in a supervisory role with multi-client, multi-project (program) or company-wide responsibilities.
- Certifications: Certified Weld Inspector (CWI) and ISO 9001 certification preferred. Other relevant certifications based on project requirements may be necessary.
- Skills & Abilities:
- Strong strategic thinking and leadership skills, with the ability to manage teams across different regions.
- Excellent communication skills, both verbal and written, with the ability to engage effectively with internal teams and external stakeholders.
- In-depth knowledge of quality standards such as ISO 9001 and familiarity with the oil and gas industry’s quality requirements.
- Proficient in relevant computer applications and data analysis tools.
- The position requires both office and fieldwork, with occasional travel.
- The ability to work on-site during work rotations, as needed, complying with all company and client policies.
- Occasional evening or weekend work may be required depending on project needs.
Physical Demand/Work Environment:
Disclaimer: This job description outlines the primary responsibilities and qualifications for the Quality Manager role. It is not intended to be a comprehensive listing of all duties or qualifications required. The company reserves the right to make changes to this job description at any time.
