Collections Manager

Delta Fuel Company is dedicated to recruiting an experienced professional to join our team as a Collections Manager. This position will be responsible for overseeing all areas of collection and credit for an organization. They should have expertise in reviewing credit applications, determining customer credit limits, evaluating customer accounts, handling escalated delinquent accounts and managing the flow of the collection department in addition to ensuring all staff is abiding by collection policies of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Reviews credit exposure reports; provides quarterly updates regarding credit exposure and credit-impaired transactions for management

· Reviews collection reports to ascertain the status of collections and outstanding balances.

· Oversees auditing of delinquent accounts considered to be uncollectable; ensures maximum efforts have been taken before assigning bad credit.

· Keeps up to date with information and technology affecting functional area(s) to increase innovation and ensure compliance.

· Acts as the company's main point of contact for credit & collection vendors

· Maintains and keeps organized and accessible all company agreements, contracts and statements of work for credit and collection vendors

· Performs audits and observations of credit & collection vendors

· Works with Division collection teams on vendor utilization

· Evaluates company credit & collections outside service expense and ensures appropriate use of related outside services accounting

· Works closely with division team to evaluate collections processes and determine best plan of action to reduce churn and improve customer experience

· Consistent exercise of independent judgment and discretion in matters of significance

· Other duties and responsibilities as assigned

QUALIFICATIONS/POSITION REQUIREMENTS:

· Bachelor's degree in Accounting or related field.

· Experience with Microsoft Suite including Word, Excel, and Outlook.

· Excellent oral and written communication skills.

· Attention to detail; accurate and well organized.

· Strong problem solving and analytical skills.

· Ability to handle multiple tasks simultaneously and continually meet deadlines.

· Ability to work both independently and in a team

· Experience in PDI software is a plus