ToGo Team Leader - Franchise

Denny's Inc
Emeryville, CA Full Time
POSTED ON 3/13/2023 CLOSED ON 3/26/2023

What are the responsibilities and job description for the ToGo Team Leader - Franchise position at Denny's Inc?

This job posting is for employment at an independently owned and operated franchisee of Denny's.

DENNY'S TO-GO TEAM LEADER POSITION

As a To-Go Team Leader, you play a special role for our guests. You provide them with the convenience of a to-go order and the confidence that their order has been made accurately. Responsibilities include:

  • Ensuring all orders are delivered promptly and accurately
  • Assembling prepared food and drink orders
  • Walking orders to guests inside and outside the restaurant for curbside pickup
  • Managing transactions

Reporting to the General Manager, Restaurant Manager, and To-Go Team Member greets and welcomes to-go order guests and delivery drivers in a friendly and courteous manner, facilitates order consolidation and packaging, receives payment, and assists other service personnel as needed to provide total guest satisfaction. Responds to and address guest concerns.

Essential Functions

  • Must have the ability to raise a tray weighing up to 25 lbs.
  • Must be able to bend, stoop, reach, wipe, lift, and grasp
  • Must have sufficient mobility to move and operate in the work area
  • Must be able to stand and walk during the entire shift
  • Must be able to hear well in a loud environment to respond to employee and guest needs
  • Must possess basic math skills (add, subtract, multiply and divide)
  • Must meet any state, county, or municipal regulation pertaining to health risk concerns about food handling
  • Must be able to observe and differentiate between monetary denominations
  • Must be able to operate point of sale system
  • Must be able to work around potentially hazardous chemicals

Position Qualifications

  • Must have the ability to communicate effectively in English, both orally and in writing
  • Must be able to pass all required tests and training requirements for the position.
  • Must be able to work in a team environment.
  • Meets Denny's uniform and grooming standards and maintains them throughout the shift
  • Must be able to work a flexible schedule, including holidays, nights and weekends.
  • Must have excellent guest service skills.
  • Must be dependable and able to learn basic tasks and follow instructions
  • Must place a value on diversity and show respect for others

To-Go Team Leader Requirements:

  • High school diploma with relevant experience.
  • Further training may be required.
  • Friendly, reliable, and punctual.
  • Strong communication skills.
  • Physically fit and able to work on your feet for long periods.
  • Ability to work irregular hours (day and night shifts).
  • Enjoy working with people.

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Physical Requirements - Ability to stand and walk approximately 85%-95% of shift; ability to lift

and carry 10-65 lbs; ability to move freely throughout the restaurant; ability to operate the restaurant

equipment and drive a motor vehicle.

REASONABLE ACCOMMODATION:

The Company will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job.

Additional Information

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Denny's, Inc. This means the independent franchisee, and not Denny's, Inc. is alone responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Denny's, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees' employees. If you are hired for this job posting, the independent franchisee, and not Denny's, Inc., will be your employer.

This job posting contains some general information about what it is like to work in a Denny's restaurant, but is not a complete job description. People who work in a Denny's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job.

Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law.

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