What are the responsibilities and job description for the To-Go Specialist position at Denny's?
DENNY'S IS HIRING A TO-GO SPECIALIST!!!
Tasks include but are not limited to:
Front of the House
- Suggesting new menu items from our limited time offerings.
- Cleaning, completing side work, and organizing supplies as needed.
- Willingly assisting other team members without being asked.
- Providing total guest satisfaction.
- Greets and welcomes all customers immediately upon arrival and verifies number in their party.
- Determines special needs, e.g., high-chairs, special menus.
- Seats customers at tables/booths appropriate for their needs and those of the restaurant and introduces feature of the day.
- Keeps hostess area stocked and clean, e.g., to-go items and bakery products.
- Handles incoming telephone calls immediately and takes to go orders as appropriate.
- Maintains proper supply of clean menus.
- Periodically supplies customers with initial beverage suggestions and provides beverage order and refills.
- Resolves complaints as he/she becomes aware of them, notifying the manager of any complaints received.
- Collects payment from customers immediately, in accordance with established cash handling procedures, inquiries about food/service satisfaction and handles customer complaints/suggestions appropriately.
- Busses and cleans guest tables in the dining room.
- Delivers trays of dirty dishware to dish-room and stocks service area with clean dishware.
- Assists other service personnel as needed.
Back of the House
- Package To-Go orders ensuring 100% accuracy with food, beverages, and accompaniments.
- Complete the sign off process on all To-Go receipts.
- Expedite Dine-In orders ensuring 100% accuracy and proper positioning of food on the service trays.
- Prepare drinks for the waitstaff to help improve Speed of Service and table turns.
- Cleaning, completing side work, and organizing supplies as needed.
Denny's, Inc. is committed to providing equal employment opportunities for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, general background, or any other characteristic protected by Federal, State, or local law.
Applicants requiring reasonable accommodation for any part of the application process should contact 864-597-8000. PLEASE DO NOT CONTACT THIS NUMBER TO CHECK THE STATUS OF YOUR APPLICATION.
Job Type: Part-time
Pay: From $7.25 per hour
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- Dallas, TX 75207: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
- Day Shift (Preferred)
Work Location: One location