Clinic Supervisor

Company Perks

As a team member of Dental Associates, you can expect excellent compensation, use of state-of-the-art technology, experience on-the-job training, continued education offerings, abundant opportunities for career growth, a dedicated support team, wonderful patients and the gorgeous state of Wisconsin.

Benefits Overview:

• Flexible PTO
• Medical Insurance with optional Health Savings Account through Associated Bank
• Dental: Diagnostic and Preventive covered at 100%, Basic and Restorative (immediate family)
• Vision Insurance
• Life Insurance
• 401k
• Company paid short term disability
• Paid Holidays
• FSA
• Critical Illness
• Hospital Indemnity

Job Responsibilities

Providing effective leadership, support and oversight of clinic staff members and clinic operations to ensure a productive work environment that results in the delivery of quality and cost-effective services yielding high patient outcomes.

• Provide work direction with clear responsibility for the coordination of resources to efficiently support day-to-day operations and the smooth flow of patients through the clinic
• Oversee staff activities to provide a consistent patient experience
• Ensure clinic is staffed appropriately for hours of operation to meet the needs of patients and providers
• Fill in for Dental Services Representatives or Dental Assistants to account for absenteeism or high-volume periods
• Coordinate the needs of doctors and serve as liaison between doctors and support staff to mediate and solve problem as necessary
• Resolve patient concerns, complaints and issues to promote patient excellence and staff engagement
• In collaboration and with direction from the Practice Manager prepare annual business plans and related strategies; participate in the development of the annual budget
• Manage the sterilization area ensuring the testing of the equipment is performed and logged, reporting failed test results to the Practice Manager
• Act as a change agent for continuous improvement results, utilizing lean principals and tools
• Ensure staff and patient safety is maintained at all times following OSHA, CDC and HIPAA guidelines

Job Requirements

• 3 years of experience in a multi-department supervisory role within healthcare preferred
• Minimum 5 years’ DA or RDH experience strongly preferred
• General knowledge of dental terminology and dental assisting practices strongly preferred
• Demonstrated coaching and counseling skills with ability to supervise large number of staff in a fast paced unpredictable environment
• Ability to successfully collaborate with a variety of internal clients, identify problems and offer solutions
• Excellent interpersonal, communication and organizational skills. Ability to learn and practice new concepts quickly and mentor others.
• Demonstrated professional and ethical standards to gain and maintain credibility

The Company

At Dental Associates, we foster a culture which invites our patients into our "dental home" and provides our employees with a career, not just a job.

Founded in 1974, Dental Associates is Wisconsin's largest family and dentist-owned dental group practice with over a dozen offices throughout the state. Dental Associates is a strong company with the resources to continually invest in our overall growth and talented team members. Be part of a dynamic organization that will make you proud.

If you’re ready for an exciting, stable career with a growing company apply today!

Get to know Dental Associates - www.dentalassociates.com

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