Area Manager of Orthodontics

Primary day-to-day responsibility for the financial success and day-to-day operations of the business within a defined geographical or operational area. Oversee how effectively and efficiently the office operations are administered. This is accomplished by management of local scheduling and real-time operations that facilitate the maximization of resources (human and automated) to achieve patient satisfaction, productivity, schedule adherence and economic goals. This applies not only to monitoring clinical productivity and leadership development but job satisfaction and retention as well.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions

• Implements change, drives best business practices, improves efficiencies and effectiveness and presents strategies among all

departments as a consultant for our operations and leadership team

• Work with multiple supported practices and managers within the region, coordinate in practice visits and operations; including

a quarterly review with the Manager and Orthodontist

• Support Orthodontist in their growth and development, help them set goals, and address opportunities in the practice
• Develop a comprehensive understanding of the structure and processes of the entire company in order to give sound advice

and guidance to the Executive Committee.

• Implement the Dental Depot systems, protocols, structure and culture in all Dental Depot offices
• Manages and oversees daily office operations, including doctors and administrative and clinical staff, patient interactions,

scheduling, and short-term office planning.

• Establish clear guidelines for management’s response to needs/concerns expressed by employees, Dentist, or patients.
• Identify and coordinate training within Dental Depot for employees.
• Work with Management Team to ensure that employee performance reflects the Dental Depot standards set forth by the Co-

CEO and COO.

• Maintain the patient care 1st initiative in all processes and systems implemented. Coordinate response to patient care concerns

and/or complaints. Identify and work to correct deviations from delivery of Dental Depot best practices.

• Coordinate with Human Resources to provide a smooth transition into full or part time employment with Dental Depot.
• Assists in the development of administrative and clinical training materials and programs
• Conducts yearly performance evaluations for Orthodontic Staff
• Monitors daily, weekly, and monthly office performance, giving positive feedback and overseeing disciplinary action or

employee terminations following company protocol

• Ensure all operations are carried on in an appropriate, cost-effective way
• Prepares and delivers timely administration of all paperwork and reports
• Continuously monitors and oversees office budgets with a focus on staffing and resource allocations
• Supports the Dental Depot mission and vision statements by providing a positive example for staff
• Communicates respectfully and courteously with patients, vendors, and employees.
• Proficiently uses conflict resolution and problem-solving techniques to assist Orthodontics Office Managers in managing

interpersonal office conflict and patient complaints

• Ability to travel occasionally with some overnight stays
• Strong organizational skills
• Increases knowledge and skills through self-study and other education
• Works closely with the Dental Office Manager to develop referral systems within the practices.
• Maintain regular and reliable attendance

Position Qualifications

Accountability - Ability to accept responsibility and account for his/her actions.

Adaptability - Ability to adapt to change in the workplace.

Organized - Possessing the trait of being organized or following a systematic method of performing a task.

Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

Working Under Pressure - Ability to complete assigned tasks under stressful situations.

Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

Technical Aptitude - Ability to comprehend complex technical topics and specialized information.

Detail Oriented - Ability to pay attention to the minute details of a project or task.

Safety Awareness - Ability to identify and correct conditions that affect employee safety.

Accuracy - Ability to perform work accurately and thoroughly.

Enthusiastic - Ability to bring energy to the performance of a task.

Friendly - Ability to exhibit a cheerful demeanor toward others.

Self-Motivated - Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.

Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

Communication, Oral - Ability to communicate effectively with others using the spoken word.

Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.

Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.

Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

Energetic - Ability to work at a sustained pace and produce quality work.

Work Environment (Clinical Staff)

While performing the duties of this job, the employee is occasionally exposed to typical chemicals and fluids and X-Ray radiation associated with working in a dental clinic. The noise level is usually moderate. As the dental practice is heavily dependent on schedule, and the general environment can be busy.

What You Will Receive

Comprehensive healthcare plan with three choices

Vision coverage

Dental care

PTO and Sick time (based on State law)

401k

Professional environment where you are encouraged to grow your career!

How You Will Feel

We want Dental Depot to be a place you'll want to be and stay. Being part of our team means you'll get to:

Grow: Grow your experience through professional development and the use of certifications. Dental Depot will pay for certification tests for our DAs, HAs, and OAs! We also have career pathing set up for the growth and development of your career.

Learn: Learn about the latest in Dental Practices through engaging activities with dentists with years of experience!

Influence: Be part of a team that is not afraid to challenge the status quo and always seeks out opportunities to evolve and develop ways of working to pursue our cultural values.

Belong: Experience a fantastic place to work, where we have mutual respect and a great appreciation for each other.