What are the responsibilities and job description for the Benefit/Treatment Coordinator-Oral Surgery Dentistry position at Dental Whale?
About
Wave Dental Specialists - strives to provide exemplary, personalized dental care in a friendly, relaxing environment. Our O/S Dental Benefit/Treatment Coordinator is a key part of delivering this 'WOW' experience we strive for!
You might be perfect for this position if you:
- have experience in oral surgery dentistry and are looking for a front desk position within an excellent specialty office
- care about delivering the best patient experience possible
- have at least one year of experience presenting O/S dental treatment plans
This is a big, fast-paced, fun practice with an excellent mentor and team members! This role is an integral part of the office team with strong interpersonal and organizational skills. He/she works closely with patients and clinical team members, coordinates appointments, manages schedules and patient flow, and assists patients with financial arrangements. The O/S Benefit/Treatment Coordinator also reaches out to patients on a daily basis and is seen as a key point of contact internally and externally. The O/S Benefit/Treatment Coordinator is the face of the practice! Join the team and be part of this exciting opportunity!
Qualifications
- Minimum 1 year of experience in an oral surgery dental practice
- Knowledge of Microsoft and software applications
- Ability to understand insurance plans and accounts receivable
- Excellent verbal communication
- Passionate about providing exceptional patient care
Benefits
- Medical, dental, vision, life and disability insurance
- 401k plan
- Two weeks of paid time off per year
- Up to 7 paid holidays per year (includes one floating holiday)
- Complimentary dental care for employee and family members (within company guidelines)
Key Responsibilities
- Schedule patient treatment appointments; reschedule patients who miss appointments and contact patients to complete treatment
- Manage dentist and hygienist schedules to ensure efficient and productive use of each appointment time
- Work with clinical team to effectively manage daily patient flow and provide communications and information to appropriate team members
- Assist patient with financial arrangements, overcoming any and all objections
- Execute all treatment paperwork including consent forms, policy forms and exit paperwork
- Other front desk duties as assigned, but not limited to: answering phones, checking patients in/out, collecting co-pays, scanning/filing, etc.
- Adhere to confidentiality, state, federal and HIPAA laws and guidelines in regards to patient’s records and information
We work diligently to ensure all our patients and staff feel safe and protected while in our office. We have the proper PPE for the staff and are CDC COVID-19 compliant.
Take your career to the next level – join our fun and talented team!
Wave is proud to be an Equal Opportunity Employer and does not discriminate against applicants or team members because of race, color, religion, national origin, sex, age, disability status, sexual orientation, or gender identity of an otherwise qualified individual, or membership in any other class protected by applicable law. Wave hires and promotes individuals on the basis of their qualifications for the job to be filled.