Personalisation Developer

Company Description

We Dream. We Do. We Deliver.

As a full-service, data-driven customer experience transformation, Merkle DACH partner with Top 500 companies in the DACH region and in Eastern Europe. Originally from Switzerland, Merkle DACH was created out of a merger between Namics and Isobar - two leading full-service digital agencies. 

Our 1200 digital enthusiasts are innovating the way brands are built, through providing expertise in Digital Transformation strategy, MarTech platforms, Creativity, UX, CRM, Data, Commerce, Mobile, Social Media, Intranet and CMS. We are part of the global Merkle brand, the largest brand within the dentsu group, who shares with us a network of over 66,000 passionate individuals in 146 countries.

Are you ready to push the boundaries of digital change and join a growing team with an amazing work environment?

If so we are searching for our Personalisation Developer to join our expanding team to partner with our clients designated projects.

Job description, qualifications and additional information below for you!

Job Description

• Resolve basic platform issues in Salesforce Interaction Studio (training provided)
• Proposing and designing solutions for customer web (not only) interaction and automation of processes
• Analyse, review business and technical requirements to be implemented in Salesforce Interaction Studio
• Advise on strategies for multichannel activities including personalization / dynamic content, advanced segmentation, 360 customer journey
• Running demo sessions for the new clients / onsite workshops / training for the clients
• Core team member of the project execution.

Qualifications

• At least 1 year of experience (advantageous) working with a Marketing personalisation platform - you will have the opportunity to learn and gain certification within our Salesforce Interaction Studio platform.
• Analytical mind with a problem-solving attitude
• Solid background in analysing and designing multichannel customer journeys
• Communicating skills for translating business requirements to common IT language.
• HTML, CSS, JavaScript skills  - Must haves!!
• Experience with Salesforce cloud would be helpful but not essential – Sales/Service/Marketing Cloud as well.
• Experience with either personalisation tools as Thunderhead / Everage / Boxever / Exponea / Dynamic Yield a distinct advantage.
• Experience with writing functional documentation
• Advanced English

Additional Information

We offer you:

• Interesting international projects, where you can gain new/relevant experience
• Dynamic environment where you will never happen to fell into a routine work
• Possibility to grow with every new project
• Start-up agile atmosphere
• Friendly international team of creative minds

Why you should work with us?

• We are cooperating with an all types and sizes of clients from all around the world which allows us to provide a very diverse portfolio of projects and technologies to choose from to our people.
• You will be part of a startup-minded branch of a company with a very strong and stable background of the Swiss/German headquarters.
• Your contributions will have a distinct impact on our clients

With us, you will become part of: 

• An international team, where you can gain new/relevant experience.
• A dynamic environment where you will never happen to fall into a routine work.
• Career path growth astounding – client grows, our team grow, you grow!
• Start-up agile atmosphere.
• Friendly international team of creative minds

 And we offer even more!

• All hardware you require (Laptop and Mobile etc) -personal use as well.
• Cafeteria and additional benefits to choose from – life insurance, pension insurance via our Edenred program.
• Meal vouchers.
• 5 weeks of vacation (25 days)
• Wellness Days
• Medical advisory system - ulekare.cz
• Well-being benefit.- Soulmio
• We value self-education and learning new technologies, so we support all our team members in obtaining new certifications, attending learning tutorials and conferences etc which are rewarded
• Flexible working hours and home-office - Hybrid models available to suit all!
• Opportunity to travel. (At last!)
• We have an employee breakfasts regularly. We also enjoy a few social evenings together and we create a lot of opportunities to get together for those who enjoy life outside of work as well.
• a lot more!