Senior Manager, Business Transformation

Company Description

dentsu creative is a collective of agencies at the forefront of culture and innovation. Formed in January of 2021, we are one of the most globally awarded teams across the Dentsu network. We work with clients to provide solutions that meet people at every single point of their brand journey and are committed to upholding a culture of diversity, equity, and inclusivity.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. 

Job Description

As an integral part of the Operations & Business Transformation team, the Senior Project Manager is responsible for driving projects forward, maintaining cross-capability relationships, and communicating with key stakeholders.  The position leads the execution of internal, high-level complexity projects, as well as participates in mergers and acquisition processes. The Senior Project Manager ensures all assigned tasks are delivered on time, within budget, and according to internal processes and industry best practices.  

 Responsibilities include: 

• Own and communicate project timelines and status updates to both regional and Global teams 
• Demonstrate strategic thinking in the management of tactical work 
• Engaging on highly-visible projects with the C-Suit 
• Work closely with the Client Finance, Human Resources, Resource Management, Project Management, Legal and Marketing departments to ensure the daily tracking and management of simultaneous internal projects 
• Define, manage, and mitigate risks on projects, taking a proactive approach to solve any issues before they come up, or manage as they arise 
• Determine % completes for all projects and be able to determine best course of action and recovery plans for at-risk projects 
• Partner with department leads & project stakeholders to determine the appropriate resource structure for different types of projects ultimately driving toward efficient teams 
• Motivate and influences cross-functional teams to achieve the highest standards of execution and quality 
• Bring new ideas and industry best practices recommendations for Operations leadership consideration 
• Master and effectively manage timely escalation processes 
• Define, document, implement and maintain agency processes 
• Work with and manage third party vendors as needed 

Qualifications

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• Effective planning, organization, and time management skills and analysis/assessment capabilities 
• Demonstrate capacity to understand dynamics of multi-discipline teams and resolve team-related issues that could impact deliverables 
• Prioritize and manage multiple concurrent tasks/projects in a fast-paced deadline driven environment and deliver quality results 
• Demonstrate core Project Management skills in organization, facilitation, attention to detail, negotiation, great interpersonal skills, and communication in keeping team members up to date on status of projects, and scheduling meetings 
• Understand low, mid and high-level complexity projects with the management of concurrent work in and out of all phases of the project life-cycle, ensuring review and approval of all stakeholders 
• Champion all company and departmental processes and initiatives, including advocating and executing them, as well as assisting in ongoing process improvement 
• Embody professional, proactive, and collaborative behavior that mirror dentsu's values 
• Passionate about the discipline, the team, and the company 
• Exceptional organizational skills and good presentation skills 
• A passion for process & automation 
• Bachelor’s degree 
• Proficient in Microsoft Excel, PowerPoint, Teams & Lucid Chart 
• Working knowledge of collaboration tools like Microsoft Planner, Trello, SmartSheet and MS Project 
• 4 years Project Management experience in an integrated agency or relevant environment 
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Additional Information

Perks: 

• Great compensation package 
• Comprehensive healthcare plans 
• 401(k) with employer match 
• Flexible time-off 
• 16 weeks paid parental leave 

Dentsu is a modern marketing solutions company. Our mission is to help clients navigate, progress and thrive in a world of change. Businesses rely on our integrated network of agencies and specialized practices to champion meaningful progress through creative, media, commerce, data and technology. Part of Dentsu Group, our global network comprises 66,000 diverse people in 143 countries, who are dedicated to teaming for growth and good. Some of our award-winning agencies include 360i, Carat, dentsumcgarrybowen, DEG, dentsuX, iProspect and Merkle. Follow us on Twitter @DentsuUSA and visit dentsu.com/us.  

Employees from diverse or underrepresented backgrounds encouraged to apply.  

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [email protected] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.