Safety & Security Guard

Description

About Denver Botanic Gardens: Green inside and out, Denver Botanic Gardens was founded in 1951 and is considered one of the top botanical gardens in the United States and a pioneer in water conservation. Accredited by the American Alliance of Museums, The Gardens has a robust living plant collection, natural history collection and art collection along with temporary art exhibitions. The Gardens is a dynamic, 24-acre urban oasis in the heart of the city, offering unforgettable opportunities to flourish with unique garden experiences for the whole family – as well as world-class exhibitions, education, and plant conservation research programs. 

For more information, visit us online at www.botanicgardens.org.

Denver Botanic Gardens is currently seeking a Full Time Safety and Security Guard in our Operations Department! Read below to see if the requirements might be a good fit for you:

Position Summary

This position maintains a safe and secure environment for customers and employees of Denver Botanic Gardens by patrolling and monitoring premises and personnel.

This position also monitors Denver Botanic Gardens property and facilities to ensure the safety and security of all people and property associated with the Gardens. This is accomplished by CCTV observation and making periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. 

Although we anticipate being able to establish a routine schedule, the position does require occasional ability to flex shifts for days, evenings, weekends, holidays, and/or overnight shifts as needed.  Though efforts will be made, weekly days off may or may not always be back-to-back.

Requirements

General Duties and Responsibilities

• Provides superior customer service to the Gardens employees, visitors, and volunteers. 
• Patrols premises regularly to maintain order and establish presence.
• Monitors and authorize entrance of vehicles or people in the property.
• Secures all exits, doors, and windows after end of operations.
• Checks surveillance cameras periodically to identify disruptions or unlawful acts.
• Investigates people for suspicious activity or possessions.
• Responds to alarms by investigating and assessing the situation.
• Provides assistance to people in need.
• Submits reports of daily surveillance activity.
• Ensures operation of equipment by completing preventive maintenance requirements including checking fire extinguishers, AEDs, monitoring for alarms, lights out, door functionality, leaks, and other issues. Takes responsibility for reporting damages, calling for repairs.
• Ensures compliance to the Gardens policies pertaining to all personnel, visitors, contractors, and members.
• Secures premises and personnel by being highly visible, patrolling the property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, permitting entry.
• Prevents losses and damage by reporting irregularities, informing violators of policy and procedures.
• Communicates in a manner that is open, honest, and responsive in all situations; to the extent authorized, provides information regarding the facility and surrounding area as requested by visitors. 
• Responds to emergencies in an orderly manner utilizing proper training and following all Standard Operational Procedures (SOPs).
• Performs foot patrols; checks grounds and facilities for unsafe conditions, unlocked doors, blocked ingress and egress, mechanical problems, and trespassers. 
• Carries out specific tasks and duties of a similar nature and scope as required for the assigned post.
• Evaluates and suggests innovations for improvement to process and techniques.
• Contributes to team effort by accomplishing related results as needed.
• Maintains a positive, helpful, and solution-oriented demeanor when responding to or serving members and visitors. 
• Presents a positive image of Denver botanic Gardens. 
• Regular attendance at the worksite may be required. As with all positions at Denver Botanic Gardens, the incumbent must be in good performance standing to be eligible for remote work. Remote work is at the discretion of management at all times.
• All Gardens employees must be committed to the mission of connecting people with plants, especially plants from the Rocky Mountain region and similar regions around the world, providing delight and enlightenment to everyone.

Position Qualifications: Knowledge, Skills, and Abilities

• Knowledge of emergency response procedures and first aid.
• Ability to perform CPR when needed.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. 
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 
• Ability to deal with problems involving a few concrete variables in standardized situations.
• Must have proven excellent customer service, interpersonal, and communication skills in dealing with the public.
• Ability to maintain stability under pressure and able to deal well with stressful situations.
• Ability to be flexible and willing to modify plans, when necessary, throughout the day.
• Ability to work a flexible schedule, including evenings, weekends and/or holidays.
• Knowledge of Microsoft Suite products, specifically Word, Excel and Outlook and Teams.  
• Ability to work overtime as necessary.
• Must be a positive representative of the Gardens both internally and externally at all times.
• Must work with respect and cooperation at all times with fellow employees and the public.
• Must be committed to working safely at all times.

Experience/Education:

• High school diploma / GED and/or combination of education and equivalent experience is required. 
• Minimum of 2 years of related experience and/or training; or equivalent combination of education and experience. 
• CPR and First Aid Certification is a requirement for this position.
• Position requires a valid driver’s license.  

Travel:

Up to 10% travel required. Requires the ability to travel to remote locations (or other Garden locations) where environment may vary significantly.  

Denver Botanic Gardens has an incredible benefits package for eligible employees!

Our major benefits include a choice of Medical Plans, a Dental and Vision Plan and Life Insurance Plan. We have a Flexible Spending Account (FSA) and a Healthcare Spending Account (HSA).

The Gardens offers a generous Retirement Savings Plan with Company contribution of 6% after one year of service for eligible participants.

The Gardens also offers paid holidays, vacation, sick time, and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP) and an RTD ECO pass.

For eligible employees, The Gardens employment also includes a complimentary Denver Botanic Gardens Membership, access to Gardens education classes and summer concert tickets.  

Come work for a place that offers you SO much more than just a paycheck!