Office Specialist 2, Health Services (Salem)

Initial Posting Date: 08/06/2024 Application Deadline: 08/20/2024 Agency: Department of Corrections Salary Range: $3,830 - $5,014 Position Type: Employee Position Title: Office Specialist 2, Health Services (Salem) Job Description: Office Specialist 2, Health Services (Salem) Oregon State Penitentiary – Salem, Oregon Oregon Department of Corrections About the Job – Your Role As an Office Specialist 2 in Health Services, you will be supporting your Health Services Administrative Team as well as the Health Services Support Staff and healthcare team. You will be providing customer service and responsible for a variety of administrative duties including typing, data entry, heave filing, answering telephone calls, scheduling appointments, ordering office supplies, organize and maintain medical records of AICs charts, and ensuring accuracy of document. Read, sort, and distribute incoming mail, independently determining correct routing. You will be generating reports, memos, correspondences, letters, and forms both of a confidential and non-confidential nature. Train new clerical staff on procedures and explain the use of various computer programs. Ensure medical files are pulled, prepped and available for medical staff during scheduled appointments. Schedule, reschedule, confirm, and run callouts as directed. You will also assist with workload issues during absences of other Health Services clerical staff. You will assist an RN with supply ordering, distributing, and maintenance of the supply room. This position is represented by Association of Oregon Corrections Employees, (AOCE). This position may be eligible for Police & Fire (P&F) benefits through Public Employees Retirement System (PERS), as defined by statute. Minimum Qualifications Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents. OR An associate degree in any field. OR An equivalent combination of education and experience. Requested Skills Strong customer service Working with HIPAA guidelines Pulling medical charts Filing medical charts Interpreting and applying rules, statutes, procedures, guidelines, and policies Managing calendars and scheduling meetings Ordering office supplies Working with Microsoft Excel Creating and maintaining a database Ability to work with angry, hostile, and frustrated individuals Ability to work with adults in custody A minimum of two years of experience working in a medical healthcare setting Verbal and written communication skills Managing and working with confidential information including medical information Preparing a variety of reports, memos, different types of correspondence (proofreads documents for general clarity, punctuation, grammar, spelling, capitalization and typographical errors) Ability to work in a fast paced, every-changing environment, adaptable to change Preferred Skills Experience with DOC400 Experience working in a law enforcement or correctional environment In the Work Experience section of your application make sure to include the dates and duties off all relevant positions and details to support how you meet these attributes. If you do not include education or work experience meeting the minimum qualifications, you will not be considered for the position. Only the candidates whose experience most closely matches the qualifications and requested skills of this position will be invited to interview. Please include a resume with your application. Working Conditions This position is located inside Oregon State Penitentiary and works in close contact with adults in custody in the institution setting and may be exposed to hostile situations or incidents. May be exposed to chemicals, radiation, communicable disease, or other hazards inherent in a health care facility and correctional setting. About the Department The Oregon Department of Corrections is responsible for over 12,000 adults in custody in 12 state prisons throughout Oregon. It advises and evaluates counties regarding administration of probation and parole programs supervising more than 24,000 offenders in Oregon communities. The mission is to promote public safety by holding offenders accountable for their actions and reducing the risk of future criminal behavior. The Oregon Department of Corrections serves a diverse and changing population of people who are incarcerated and on supervision. We commit to creating an organization both reflecting the diversity of the population we serve and ensuring all employees thrive in a culture of safety, trust, and belonging. We strive to be an anti-racist corrections system. Welcoming, inclusive, and respectful of all people. Free of discrimination, harassment, and retaliation. The Department offers a variety of programs and opportunity to create a safe and healthy environment to for our staff, volunteers, and adults in custody. Joining the Oregon Department of Corrections is joining a team working for the benefit of our communities through innovative and proven correctional practices. Benefits The salary range listed above is for non-PERS qualifying applicants. PERS qualifying applicants may be eligible for an adjusted range to reflect an additional 6.95%. The State of Oregon provides a generous benefit package, which includes: Family health, vision, and dental insurance Vacation, sick leave, and 11 paid holidays 21 days paid military leave for national guard and reserve components Optional short and long-term disability Term life insurance Fully paid retirement program Oregon Saving Growth Plan Flexible spending accounts for health and childcare And more About the Process – What to Expect After the application deadline, a recruiter will review submissions for education and experience to identify candidates who best fit the minimum qualifications and requested skills. Top candidates will be referred to the hiring manager. The hiring manager will review your application and schedule interviews. Interview will be held with a panel of stakeholders who have completed panel assessment training. Scores will be determined based on predetermined questions and scoring guides. Preferences points will be applied in compliance with relevant laws and bargaining agreements. There may be multiple rounds of interviews. Final candidates will have a background check, PREA check, and reference checks. A Classification and Compensation analyst will review the Workday Application of the successful candidate to determine starting wages. Learn more about Equal Pay. A job offer will be extended through Workday to the successful candidate. Congratulations, and welcome to the team! Requirements for Employment The successful candidate for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, there may be some felony convictions that could disqualify you for this position. However, having a felony record does not exclusively restrict you from being considered as an applicant. CJIS clearance is done at the conditional job offer. If you have questions about whether or not your criminal record could disqualify for you, please contact the recruiter for more information. Additional Information – Please monitor your Workday and email accounts. You may be contacted through Workday or have additional tasks to complete. Equity, Diversity, Inclusion, and Belonging (EDI&B) is embedded in the Department of Corrections core values. The department strives to be a model employer committed to promoting diversity, equity, inclusion, and belonging. Ensuring legal compliance, efficiency, and exceeding expectations to deliver the best public services. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. Additional information can be found from The U.S. Equal Employment Opportunity Commission (EEOC) Know Your Rights. The Oregon Department of Corrections is responsible for complying with the Federal Prison Rape Elimination Act (PREA 42 U.S.C. 1997). PREA prohibits the Oregon Department of Corrections from hiring, promoting, or contracting with anyone, (that will have direct contact with residents), who has engaged in, been convicted of, or been civilly or administratively adjudicated for engaging in sexual abuse in confinement settings. Learn more about PREA. Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility. Please note – if you are a veteran, you will receive a task in Workday to upload your documents immediately after you submit your initial application. Questions If you have questions about the position, selection process, or need accommodations to participate in the recruitment process please contact the recruiter and reference the requisition number. Recruiter: Kelli Ketchum, Kelli.L.Ketchum@doc.oregon.gov Reference Number: Req-162878 Workday will timeout after 15 minutes of inactivity. You may lose progress on your application. Workday performs weekly maintenance Friday evenings, and the system may be down for several hours. ODOC does not offer visa sponsorship. Within three days of hire, applicants will be required to complete an I-9 and confirm authorization to work in the United States. This applicant list may be used to fill future vacancies. Application information may be used throughout the entire selection process. This process is subject to change without notice. This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. The pay and benefits on all announcements may change without notice. Oregon state government is a large organization by nearly any standard. With over 40,000 employees working all over the state, in small communities and large, we are proving that government can be innovative. We work as a team, challenging ourselves to be better, faster and more efficient with taxpayer dollars. After all, when every day we are responsible for caring for the needs of a diverse population and thriving business community, we simply must have the best and brightest workforce. If you take responsibility for your actions, are passionate about helping others succeed, and have a reputation for excellence and honesty, why not make Oregon state government your next career move? Joining our team means you open the door to many possibilities. From entry level to executive, outdoor work to policy setting, we have a role for nearly every calling, expertise and background. If you’re looking at us from across the country (or beyond!), know that Oregon is one of the most beautiful places on earth. Made up of seven diverse regions, Oregon has the ocean, mountains, valleys, high desert, cities, small towns, and almost everything in between. Oregon “flies with her own wings.”

Salary : $3,830 - $5,014