Food Service Supervisor I, Central Region

Westborough, MA Full Time
POSTED ON 3/26/2024

The Department of Youth Services (DYS) is the juvenile justice agency for the Commonwealth of Massachusetts. We work with young people who are detained or committed and provide detention, custody, diagnosis, education, and support to young people ages 12-21. Most of the youth served are between the ages of 14 and 18. The Department promotes positive change for the youth committed to our care and has been on the forefront of de-institutionalization, in part, by providing adolescent-focused rehabilitation to youth in residential treatment.

The Department of Youth Services employs staff in various professions and backgrounds to engage young people in strategies that support positive youth development. As a key member of the residential team, direct-care staff must monitor and provide on-site and immediate intervention of DYS youth in our residential facilities.

For additional information about the Department of Youth Services and its programs please watch: https://drive.google.com/file/d/1gyP0kCJ181nBakh9Cc0pNNEyPw7kAoI6/view

Incumbents of positions in this series oversee food service activities, including the preparation and serving of food, plan menus, and evaluate prepared food for proper quality and quantity. Inspect food service areas; make recommendations to superiors concerning food service activities.

The Department of Youth Services (DYS) is seeking a dynamic, experienced, person to fill the role of Food Service Supervisor at the Zara Cisco Brough Center located at 288 Lyman Street in Westborough, MA.


Duties and Responsibilities (these duties are a general summary and not all inclusive):

  • Oversee food service activities including the preparation and serving of food; evaluates prepared food to ensure that the quality and quantity meet established standards.
  • Plan menus for cafeteria by consulting with dietitians and others to ensure meals served are ample in quantity and nutritionally sound.


  • Inspect food services areas to ensure compliance with acceptable food service practice and application sanitation codes and safety standards; overseas cleaning of cafeteria.

  • Ensure sufficient resources for efficient services by making recommendations to superiors concerning food service activities, including the purchase of supplies and equipment and improved policies and practices related to the purchase, storage, preparation and serving of food, etc.

  • Maintain records of food service operations including food costs and the use for cost control purposes.

  • Make recommendations for cafeteria budget by projecting personnel, food and equipment costs.

  • Perform related duties such as interviewing applicants for employment, providing for the orientation and on the job training of subordinates and attending and conducting meetings.


Preferred Qualifications:

  • Knowledge of the principles and practices of food service management, including terminology in connection with large scale food service operations.
  • Knowledge of the standard methods and techniques used in food preparation including cooking and baking and the serving, handling and storage of food.

  • Knowledge of the safety and sanitation practices and procedures followed in food preparation including cooking and baking and the serving, handling and storage of food.


  • Knowledge of the types and methods of the uses of utensils and equipment used in food preparation including cooking and baking and the serving, handling and storage of food.


  • Knowledge of the effects of time, temperature and weather conditions on food.

  • Knowledge of the proper quality, appearance and condition of food. Along with the principles and methods of inventory control of supplies and equipment.

  • Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and/or evaluations; determining subordinates training needs and providing or arranging for such trainings.


  • Motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.

  • Ability to understand and apple the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities.

  • Ability to judge the proper quality, appearance and condition of foods by sensory observation. Ability to read and interpret weights and measures tables, as well as perform arithmetic computations to determine percentages, ratios and proportions.

  • Ability to give oral and written instructions in a precise and understandable manner.


Schedule: 6:00 AM - 2:00 PM, with Sundays and Mondays off.


Pre-Offer Process:

Pre-Employment Requirements: Candidates must pass a pre-employment screening which includes: 1) Drug Screening; 2) Psychological Screening; 3) Medical Examination; and 4) Physical Abilities Test (PAT) for direct care positions. If you would like more information, please log on to the DYS website www.mass.gov/dys to access detailed information on the Pre-Employment process.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants".

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Online Request Form

For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4.


Qualifications


First consideration will be given to those applicants that apply within the first 14 days.


Minimum Entrance Requirements:

Applicants must have at least (A) four years of full-time, or equivalent part-time, experience in the preparation and cooking of food in a hotel, restaurant, cafeteria, catering firm, government or private institution and (B) of which at least one year must have been in a supervisory capacity, or (C) any equivalent combination of the required experience and the substitutions below.



Substitutions:

I. An Associate's degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of one year of the required (A) experience.*

II. A Bachelor's or higher degree with a major in restaurant and hotel management, food service management, home economics, nutrition or dietetics may be substituted for a maximum of two years of the required (A) experience.*

III. A diploma or certificate from a recognized trade, technical or vocational school, at the high school level or higher, with a major in culinary arts, food services or food trades may be substituted for a maximum of one year of the required (A) experience.*

  • Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: Educational substitutions will only be permitted for a maximum of two years of the required (A) experience. No substitutions will be permitted for the required (B) experience.

Special Requirements: None.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!


Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.


An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Food Service Supervisor I
Primary Location: United States-Massachusetts-Westborough-PO 288-Lyman St
Job: Food Services
Agency: Department of Youth Services
Schedule: Full-time
Shift: Day
Job Posting: Mar 25, 2024, 8:46:33 AM
Number of Openings: 1
Salary: 64,949.30 - 92,874.60 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Natasha Lugo/Natasha.Lugo@mass.gov - 8572830119
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: No
Potentially Eligible for a Hybrid Work Schedule: No

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