Front Desk Assistant

DePaul
Perry, NY Full Time
POSTED ON 3/24/2022 CLOSED ON 4/15/2022

What are the responsibilities and job description for the Front Desk Assistant position at DePaul?

Overview

$1,000 SIGN ON BONUS! The DePaul Knitting Mill Apartments in Perry, NY is now hiring! The Front Desk Assistant welcomes all guests and assists them with their needs in a kind and courteous manner.

 

This full-time position is eligible for the following benefits: Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Generous PTO & Paid Holidays, 403B, Employee Discount Programs, and Staff Recognition Programs.

Responsibilities

  • Welcomes all guests, residents, providers and families in a prompt, caring and positive manner.
  • Able to communicate effectively with persons speaking English as well as ASL (RVA or where applicable). Listen and respond to resident requests promptly and cheerfully.
  • Receive all incoming calls and route them appropriately.  Document accurate messages for staff whenever they are unavailable to take calls.
  • Provide tours of the building to families and potential residents as requested.
  • Driving/transporting Residents/Tenants and shuttle to bus stops as needed.
  • Walk around site for rounds to ensure doors are closed, lights off in unused rooms etc.
  • Assists with common space activities, events and set up as needed. 
  • Maintain a neat and welcoming environment within the reception area.
  • Assists tenants, vendors, staff and visitors as needed with connecting with persons or items they are on site for.
  • Assist any tenant, visitor or staff with concerns they may have by contacting appropriate people to assist.
  • Assist in performing clerical duties to aid in the effective and efficient operation of programs, including scheduling of community space and transportation needs of tenants.
  • Knowledgeable of site specifics to provide appropriate answers if staff are unavailable.
  • Attends staff meetings and in-services as requested.
  • Perform any other duties necessary for the effective and efficient operation of the community.
  • Qualifications

    Education: High School diploma with business school training preferred.

     

    Experience: Keyboard skills and a knowledge of general office procedures required.  Must have an ability to interact in a positive manner with staff, residents and guests.  Bi-lingual English and American Sign Language (ASL) (RVA or where applicable) preferred.

     

    Other:  This position requires a clean NYS driving record as outlined in DePaul’s personnel policy.

     

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