Medical Front Desk Receptionist

Busy Dermatology office looking for experienced phone operator. Full time position. Job duties include:

· Courteously check patients in and out according to our Customer Service standards.

· Verify insurance and collect appropriate dues.

· Balance and reconcile money collected during your work shift.

· Create and maintain patient charts, ensure you have up to date information at all times.

· Follow all HIPPA regulations, keep patient personal and financial information confidential.

· Anticipate and respond positively to changing conditions.

· Ability to stay focused on what needs to be accomplished while under pressure.

· Ability to listen and communicate effectively and kindly while listening to patient complaints.

· Keep the front office neat and orderly to maintain our high standards.

· Other duties as assigned to assist the overall function of your location.

· Verify insurance (deductible and copay amounts)

· Know the difference between an HMO and PPO

· Ability to know the difference between Blue Cross and Blue Shield

· Ability to read insurance card and input the correct payer id or payer name and address

· Ability to multi-task in an expeditious manner

· Awareness of completing all patient Demographics to avoid claim rejections

· Ability to post copays into EMR

· Ability to verify straight Medicare vs Medicare Advantage Plan

· Distinguish primary insurance vs secondary insurance

Please do not apply unless you have at least 2 years medical office experience.

Job Type: Full-time

Experience:

• Relevant: 2 years (Preferred)
• Customer Service: 1 year (Preferred)

Working Days:

• Monday to Friday, some Saturdays

Work Location:

• 2 Locations

Position Offers:

• Competitive wages based on experience

• Health Insurance Benefits
• Vacation pay
• Holiday pay
• Retirement plan

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Autonomous/Independent -- enjoys working with little direction
• High stress tolerance -- thrives in a high-pressure environment

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• People-oriented -- supportive and fairness-focused
• Team-oriented -- cooperative and collaborative

Job Types: Full-time, Part-time

Pay: $9.00 - $11.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Uniform allowance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 2 years (Required)
• Computer Skills: 2 years (Preferred)

Ability to Commute:

• Jackson, TN 38305 (Preferred)

Work Location: In person