Lake Park Supervisor

ABOUT US: The Des Plaines Park District, established in 1919, features more than 50 parks and facilities. As an Illinois Distinguished Accredited Agency, we service a culturally diverse and growing community with hundreds of affordable recreational and educational programs, classes, and events for kids, teens, adults, and families each season. "Enriching Lives Everyday" is our vision and our constant goal. 

JOB IDENTIFICATION

Job Title:                     Lake Park Supervisor

Grade:                         V                    

FLSA:                          Non-Exempt

Department:              Recreation Facilities

SUPERVISORY RELATIONSHIPS

Reports to:                  Revenue Facilities Manager

Supervises:                  Lake Park Attendants

BASIC FUNCTION

Lake Park Supervisor oversees the day to day operations of Lake Park including cash control, customer relations and staff supervision.

The facility will open on April 1st, and the position will start in mid-March for training.

ESSENTIAL DUTIES

1. Implements measures that insure the smooth day to day Cash and Concession operations.
2. Supervise and direct Lake Park Attendants.
3. Enforce measure to secure handling of all monies.
4. Balance cash drawers and prepare daily deposits daily.
5. Complete all required paperwork, reports and daily forms. Enforce all facility rules and District policies and procedures.
6. Demonstrate and promote positive guest relations and exceptional customer service.
7. Promote positive teamwork environment for all staff.
8. Take control of and act decisively in emergency situations, responding calmly and quickly under pressure.
9. Open and close golf course and facility on a daily basis
10. Ability to work flexible shifts including evening and weekend hours.
11. Control inventory of food and drink products and supplies.
12. Answer phone calls and questions/suggestions of guests.
13. Ensure the overall cleanliness of the food preparation area, public concessions area and outdoor patio.
14. Communicate staff and facility issues in a timely manner.

OTHER DUTIES

1. Troubleshoot to prevent potential problems.
2. Delegate work tasks to staff.
3. Responsible for concessions and waterfront when attendant is not on duty.
4. Inform all staff of any changes in policy, procedures or rules handed down by supervisor.
5. Follow all safety policies and procedures as outlined in the Park District Safety and Crisis Manuals.
6. Perform additional duties as assigned.

POSITION QUALIFICATIONS

Education:                   Some College level work.

Experience:                 Must be 21 years of age or older.

                                     Cash handling experience preferred.

                                     General knowledge of Point of Sale systems.

                                     Customer service experience.

Certifications:             CPR and First Aid Certification, classes available through Park District upon hire

                                     Food Handler Training Certificate required following employment.

                                     Illinois BASSET Certification required following employment.

                                     Required Illinois Driver’s License  

PERKS & BENEFITS: PART TIME STAFF

• All recreational facilities at no charge during active employment, discounts for dependents
• A free individual outdoor pool pass to three aquatic facilities, or family pass at 50% discount
• A free annual or monthly fitness center and/or indoor aquatic center pass
• Rent meeting/party spaces at 50% discount
• No charge for general programs/pre-registration (some exclusions apply)
• Contractual classes/programs at a discounted rate
• All golf facilities at no charge including Golf Center Golf Course, Lake Park, and Mountain View Adventure Center

Des Plaines Park District is an Equal Opportunity Employer. Des Plaines Park District ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. If you need any special accommodations, please contact our HR Coordinator, Ellie Asa, at the Park District at 847-391-5099 or email at ellie.asa@dpparks.org so that we may make the necessary arrangements for you.