Job Posting for DSW Store Associate Part-Time at Designer Brands

General Summary

The Store Associate provides friendly service to customers shopping in-store and those engaging through omni-channel services. They assess the customer's needs and provide assistance by executing the company's customer service model, always putting the customer first. Store Associates will perform salesfloor and warehouse functions throughout the store including assisting customers, merchandise placement, completing in-store and online customer transactions, processing incoming shipment, regular cleaning, and maintenance. Store Associates must demonstrate behaviors that align with the company values. Store Associates are brand ambassadors and responsible for the end-to-end experience, from online to store. Store Associates must comply with all policies and procedures.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values

We Love What We Do

Bring positive energy and enthusiasm.

We Own What We Do

Give and receive feedback openly and embrace change as opportunities for growth.

We Do What's Right

Model high standards of honesty and integrity.

We Belong

Value unique experiences and encourage different perspectives.

Essential Duties And Responsibilities

Be empowered to meet the customer where they are and personalize their experience

Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.

Be committed to the customer having a consistent positive experience

We own the physical shopping environment therefore the role includes maintaining a neat, clean, and safe environment for our internal and external customers.
This includes but is not limited to the following: clearing trash from the aisles, cash wrap, and stockroom, returning shoes back to their location according to DSW standards, cleaning the associate breakroom and public restrooms, vacuuming, cleaning mirrors and front walkways along with any other housekeeping items deemed necessary.
Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, maintain clearance standards, and organize and maintain the stockroom.

Bring the power of shoes to life by leveraging in-store and digital services:

Complete all functions of the fulfillment process including locating items, inspecting condition of product, packaging and label placement ensuring readiness for pick up/delivery.
Use of company tools to search product availability to order for the customer ie. iPhone, Register.
Perform other duties as assigned by the management team.

Be responsible to pause and the put the customer first

Complete customer transactions while following DSW's policies and procedures.
Responsible for accuracy in counting money and providing correct change.
Operate a calculator and enter data via the register keyboard.
Partner with the Customer Experience Leader (CEL) when customer situations and service issues escalate.
Follow all asset protection policies and procedures.

Bring fun and energy to everything you do

Actively participates in daily team meetings and ongoing training.
Be open to and responsive to coaching and feedback.
Demonstrate teamwork and support inclusivity.

Required Skills

Must have the availability to meet the needs of the business.
Professional, friendly, and customer service focused.
Ability to move with tempo to meet time bound expectations.
Good verbal and written communication skills.
Proficient in use of technology to successfully engage in customer interactions (Register, Register Keyboard, iPhone, Calculator).
Must have the ability to spend up to 100% of working time standing or walking around the store.
Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis.
Stoop, kneel, crouch or crawl on a frequent basis.

Experience

No previous retail experience required.

Part-Time Store Associate

ALDI USA -

Norfolk, VA

View Job Details

Part-Time Store Associate

ClickJobs.io -

Norfolk, VA

View Job Details

Part-Time Store Associate

ALDI Brand -

Norfolk, VA

View Job Details

Apply for this job

Receive alerts for other DSW Store Associate Part-Time job openings

Estimate Salary for DSW Store Associate Part-Time in Chesapeake, VA

$14.46 (Medium)

$12.72 (25th)

$16.20 (75th)

For Employer

Looking for Real-time Job Posting Salary Data?

Keep a pulse on the job market with advanced job matching technology.

DSW Store Associate Part-Time

Job Posting for DSW Store Associate Part-Time at Designer Brands

Sign up to receive alerts about other jobs that are on the DSW Store Associate Part-Time career path.

Sign up to receive alerts about other jobs with skills like those required for the DSW Store Associate Part-Time.

Job openings at Designer Brands

Not the job you're looking for? Here are some other DSW Store Associate Part-Time jobs in the Chesapeake, VA area that may be a better fit.

We don't have any other DSW Store Associate Part-Time jobs in the Chesapeake, VA area right now.