We are a boutique dental practice located in the heart of beautiful Wine Country , Santa Rosa. Our practice is known for its warm, family-like atmosphere, personalized patient care, and commitment to excellent service and high quality dentistry.
Job Overview:
We are seeking a reliable and friendly Front Desk Administrator to join our team. As a Front Desk Person, you will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth check-in and check-out process. This is a vital role in our dental office, as you will be responsible for creating a positive first impression for our patients.
Duties:
- Greet and welcome patients in a warm and professional manner
- Register them, ensuring accurate and up-to-date information
- Answer phone calls and respond to patient inquiries promptly and courteously
- Assist patients with check-in and check-out procedures, including handling payments
- Maintain accurate patient records and handle clinical schedule efficiently.
- Treatment co-ordination and presentation based on insurance benefits.
- Perform administrative tasks such as data entry, filing, and office management
Experience:
- Previous experience in dental front desk admin and scheduling of at least one year is required.
- Familiarity with computererized systems.
- Strong organizational skills with the ability to multitask effectively
- Excellent communication skills, both verbal and written
- Proficient in using phone systems and other office equipment
Benefits:
- Competitive pay based on experience
- Opportunities for career advancement within the organization with a path to become Office Manager.
- Training provided to enhance skills and knowledge, especially with the practice software.
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Apply now to join our team as a Front Desk Administrator with a path to become Office Manager!
Job Types: Full-time, Part-time
Pay: $23.00 - $30.00 per hour
Expected hours: 25 – 30 per week
Benefits:
Healthcare setting:
Schedule:
Experience:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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