ICE RINK ATTENDANT (PART-TIME SEASONAL)

Job Overview
We are seeking a dynamic individual to join our team as an Ice Rink Attendant. The ideal candidate will have a passion for working with the public and creating a wonderful memory for our guests. Experience in cash handling, guest services, and customer service is highly valued.

Overall DUTIES & RESPONSIBILITIES

• Sell, take tickets and issue, clean and put away skates

• Sharpen skates. Full training in this area will be provided

• Process all cash received and count change accurately in accordance with cash handling policy

• Making sure all entrances are clear and safe of debris and snow

• Assist the Shift Lead with opening/closing the facility

• Provide information and direction in a positive and friendly manner

• Handle phone inquiries

• Participate in keeping all areas of the venue and facility neat, clean and safe at all times

• Communicate guidelines and rules to the public over the microphone and face to face

• Perform gate guard duties:

• Checks wrist bands to verify the purchase of a skate pass before letting guests on the ice

• Enforce rules

• Keeps accurate count of guests within the rink

• Other duties as assigned by supervisor

• Assist in all rentals

SKILLS REQUIRED:

• Must be able to work well in a team environment

• Must have the ability to recognize problems as they arise and bring them to the attention of the Shift Lead or Skate Manager(s).

• Must have the ability to be firm with participants when necessary to ensure the safety and well-being of all participants, facilities and equipment. An ability to interact and communicate well with others is essential

• Be able to follow safety guidelines and exercise good judgment in all aspects of responsibility

Key Competencies

• Excellent customer service skills and strong oral communication skills

• High level of ethical standards

• Flexible attitude, competent, quick learner

• Ability to interact with guests and staff warmly and professionally with a pleasant demeanor

• Self-motivated

• Must have the ability to stay calm in stressful, fast-paced situations

• Experience dealing positively and effectively with conflict resolution

• Ice skating experience (a bonus, but not required)

• Bilingual (a bonus, but not required)

MINIMUM QUALIFICATIONS

• Must be 16 years or older

• Be available to work days, nights, weekends and holidays.

• Customer service experience

• Experience handling cash and POS system

• Ability to work outdoors in a variety of environments including but not limited to loud noise around crowds, and flashing lights

• Ability to stand for extended periods of time on concrete

• Ability to work independently

• Knowledge of, or willing to quickly learn, about Destination Caldwell and Indian Creek Plaza

• Must be willing to submit to background check in accordance with the cash handling policy

Job Types: Part-time, Temporary, Seasonal

Pay: From $13.50 per hour

Expected hours: 5 – 25 per week

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evenings as needed
• Evening shift
• Holidays
• Monday to Friday
• Morning shift
• Nights as needed
• Night shift
• Weekends as needed

Experience:

• POS: 1 year (Required)
• Customer service: 1 year (Required)

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Ability to Relocate:

• Caldwell, ID 83605: Relocate before starting work (Required)

Work Location: In person

Salary : $14