System configuration: customize and configure Salesforce and CData Arc to align with the unique requirements of our claims processing business.
User support: provide support and training to Salesforce users within the organization, ensuring they can effectively utilize the platform.
Data management: oversee data quality and integrity, including data cleansing, deduplication, and migration as needed.
Workflow automation: create and manage workflows, processes, and automation rules to streamline operations and reduce manual tasks.
Reports and dashboards: develop reports and dashboards to provide insights into key performance indicators, helping management make informed decisions.
Security and access control: implement and maintain security settings and access controls to protect sensitive data.
System upgrades: stay up to date with Salesforce releases and manage system upgrades, ensuring minimal disruption to business operations.
Strategic planning: collaborate with senior management to develop a strategic roadmap for Salesforce that aligns with company objectives.
Vendor management: leading and managing vendors and projects that interface with Detego Health systems such as Salesforce, file management.
Support and training: providing user support and training maximizing efficiency for users.
SF licensing structure: maximizing spend for company SF licensing structure.
Strategic planning: actively participating in strategic planning to align Salesforce and CData Arc with company’s objectives.
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