What are the responsibilities and job description for the Help Desk Analyst position at Devcare Solutions?
- Troubleshooting, testing, repairing, and servicing technical equipment.
- Providing service and customer support during field visits.
- Managing on-site installation, repair, maintenance, and testing.
- Following company procedures and protocols.
- Cooperating with technical teams and sharing information across the organization
- Making appropriate recommendations and briefing on repairs, diagnostics, and equipment specifications
- Building positive relationships with customers.
Job Type: Contract
Salary: $20.00 - $24.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Cleveland, OH 44128: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Software troubleshooting: 1 year (Required)
- Help desk: 1 year (Required)
- Technical support: 1 year (Required)
- Microsoft Windows Server: 1 year (Preferred)
Work Location: One location
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