What are the responsibilities and job description for the Printer Technician | Wembley | Field/Remote position at DevFinders?
We are currently seeking a qualified hybrid field technician to join our client. The ideal candidate will have experience with a variety of printer brands and models and will be able to troubleshoot and resolve issues quickly and efficiently.
What’s in it for you -
Salary: £35000 - £42000 per annum depending on experience.
40 days paid holiday annually consisting of bank holidays and discretionary festive company shut down.
Opportunity to join partnerships scheme and become eligible to receive a share in the profit of the business.
Fuel Card for business millage
Mandatory Skills 4yrs experience of working as a Digital Printing Field Engineer:
4 years’ experience in the printing industry
Experience with wide format printers
Knowledge working with networked configurations
Good communication skills & well-presented
Ability to troubleshoot and problem-solve independently.
Good computer skills and aptitude for learning new software.
Cloud print software management experience.
Document Management software experience (eg: Uniflow) would be an advantage
Duties include but are not limited to -
Respond to customer inquiries regarding printer problems in a timely and professional manner.
Diagnose technical issues and recommend appropriate solutions.
Install, configure, test, maintain, monitor, and troubleshoot printers.
Perform regular maintenance checks on printers to ensure optimal performance.
Order and maintain inventory of printer parts and supplies.
Coordinate with vendors for warranty claims and service contracts
Train users on proper printer operation and maintenance
Prepare cost estimates for printer repairs and replacements.
**Please note, if laptop/pc specifications are not provided with screening questions, please consider your application unsuccessful**