What are the responsibilities and job description for the IT Support Analyst position at Dexian?
IT Support Analyst
This role is onsite in Austin- hybrid
Responsibilities
- Performs IT support activities related to client interfacing and internal applications, systems and hardware support and may interface with client or internal users on related problem resolution providing up to Tier II support.
- Provides up to Tier 2 level troubleshooting of hardware/software on MS Windows based networked PCs.
- Performs hardware installs and configurations of PC and/or Unix systems.
- Manages numerous administrative tasks, including but not limited to: physical inventory, online monitoring and creating reports.
- Creates and maintains MS Windows domain accounts. Troubleshoots operating systems and network issues on desktop PCs and servers.
- Performs basic UNIX functions including but not limited to evening backup tape processes.
- Maintains web pages using HTML editor.
- Performs other related duties as assigned.
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Salary : $26 - $31
