We are seeking customer focused individuals to join our Collections team!
Essential Functions:
1. Achieve department standards and goals as set by management through
continuous efforts to contact clients and collect on debtor accounts.
2. Work minimum number accounts per hour as set forth by management.
3. Set up suitable payment arrangements once contact with debtor has been made,
and follow up on payment arrangements.
4. Follow up on all accounts until the account is paid, settled, cured from
delinquency, or deemed uncollectible by management.
5. Perform all phases of skip tracing work
6. Keep accurate records and documentation of activity on accounts worked through
policies and procedures as set forth by the company.
7. Adhere to and abide by all regulations as set forth by the FDCPA.
Qualifications:
1. Good written and oral communication skills.
2. Good organization skills.
3. Ability to work well under pressure, to work independently, and to meet
deadlines.
4. Goal oriented and motivated.
5. Experience in agency or bank recovery preferred, but not necessary.
6. Telemarketing and/or customer service skills a plus.
7. Knowledge of the FDCPA, credit bureau reports, and computers helpful.
Requirements:
1. Must be available to attend and complete entire training program.
2. Required to work 40 hours per week.
3. Required to work at least 2 nights per week (until 9:00 pm)
Job Type: Full-time
Pay: $14.00 per hour
Physical setting:
Schedule:
Work Location: One location
Click the checkbox next to the jobs that you are interested in.
Bill Collections Skill
Dunning Skill
Sun East Federal Credit Union, Aston, PA
CHR Consulting Services, Inc., Chester, PA