Job Posting for Quality Engineer( Automotive Experience Required) at DHD Consulting
Essential Functions
Prioritize opportunities that generate the highest level of customer satisfaction and NHA margin
Work with software engineers, participate in requirements and design meetings to understand complex business requirements and design test plan. Explores root cause of high failure parts. Work with local and HQ manufacturing, repair and engineering groups to find and execute solutions
Estimate, design, review & execute test plans & report on QA status
Document and review test cases, execute test plans and research complex production issues
Keep automated test cases updated as functionality and services get updated with new requirements and optimized
Perform regression, end to end testing and identify requirement gaps
Manage defect log and ensure defect free delivery of complex business requirements
Set product performance targets based on both internal and customer goals as well as competitors performance
Delivers weekly updates listing progress on current initiates with a focus on high value opportunities and/or critical customer satisfaction issues
Conducts executive level reviews to senior management on a monthly bases
Coach, mentor and provide guidance of Operation and Engineering, Field Support, and Sales and champion solutions that directly influence product performance in their operational development
Conduct variance analysis; report root causes on variance factor; determine the necessary actions to eliminate variance, Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations
Establish relationships with key SCM leadership as well as other LOB to drive continuous product performance as well as maintain good communication
Establish and maintain tools for tracking and supporting product performance improvement efforts
Other related duties as assigned
Education And Experience
Proven ability to function in a self-directed environment
Must excel in a fast-paced environment where critical thinking and strong problem solving skills are required for success
Bachelor’s degree in a related discipline is required
ATM software experience is strongly preferred
Previous ticketing and process improvement and reduction experience is needed
Minimum of 3 years of management experience
Proficiency with Microsoft Office: Excel, Power Point, and Outlook
Superior communication and coordination skills
Demonstrated initiative and ability to work independently and to meet tight deadlines
Excellent written and oral communication with the ability to converse with management and challenge them, where appropriate
Strong planning and organizational and management skills
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