Operational Business Analyst

DHL
Union City, GA Full Time
POSTED ON 3/13/2022 CLOSED ON 4/15/2022

What are the responsibilities and job description for the Operational Business Analyst position at DHL?

Looking for qualified individuals to support a $100M automation expansion project. Your primary responsibilities will include testing, documentation, and training.

Testing:

  • In this role, you will work with a team to create scenarios to test the functionality of a new WMS and automated mechanization. These scenarios will include step-by-step test processes, data requirements, and expected results and will require detailed documentation.
  • After test scenarios have been created, you will work with a team to run and document all tests both in a virtual environment and a production environment (on the warehouse floor) to ensure that the WMS and mechanization function as designed.
  • When issues arise that require fixes from the WMS development team, our team will re-test affected processes to ensure that the fixes function as intended.

Documentation:

  • You will contribute to detailed records of tests as they are created and run.
  • You will reference and contribute to documents detailing operational/systemic processes.
  • You will partner with the training team to translate design documents into work instructions and standard operating procedures for use in training.

Training:

  • As the new WMS and mechanization are employed, you will serve as a subject matter expert and will help train the existing warehouse team on new systems and operational processes.

Past Automation experience is preferred. Operational experience is preferred, targeting specific Inbound and Outbound previous experiences.

Roles will be focused on a large scale operations change, including a new WMS conversion and supporting design of new processes/system.

  • Process Flow Creation
  • Work Instruction Creation
  • Identifying reporting requirements per area
  • Facilitate Training to Management
  • Supporting transition training with our hourly staff
  • Manage work flow upon cutover to new processes


Operational Business Analyst

Can you see yourself in a role where you are responsible for influencing operational leaders and decision-making in a distribution center environment?Are you the type of person who takes initiative to solve problems and pursue continuous improvement opportunities?Do you demonstrate the ability to think analytically and creatively while maintaining an intense attention to detail?Would it motivate you when the guidance you provide has a direct impact on company profitability?

If so, DHL Supply Chain has the opportunity for you.

We are looking for a top notch Operational Business Analyst who will provide financial/operational insight and guidance to enhance performance and process efficiency.

Job Description

To provide analytical support for all operating activities, such as customer demand/volume planning, warehouse productivity, labor efficiency, throughput reporting and analysis, month end close, payroll, receivables, payables, etc. Also responsible for activities such as indirect purchasing, HR, payroll, temp procurement, collections, and certain GL close responsibilities.


  • Provide information as requested by external customers in relation to any and all items on customer invoices
  • Audit vendor payables for accuracy and ensure appropriate approvals are obtained prior to payment
  • Provide a professional environment with relation to external customer representatives
  • Execute daily customer / vendor contract requirements and identify accessorial activity and ensure necessary documentation
  • Work with Operations and HR department associates on a daily basis, providing support and assistance as needed
  • Provide support to Kronos application and set-up to ensure accurate hourly activity reporting
  • Interact with Managers and Supervisors to provide analytical support as needed
  • Provide back up to the purchasing supervisor when needed
  • Participate in the necessary daily activity to ensure a safe, secure, clean and fair work environment for associates
  • Direct involvement with Accounting and Commercial Finance departments
  • Provide ad-hoc analytical support to operations personnel in all areas of the operation as needed and requested
  • Prepare month end close accrual and reclass journal entries
  • Assist as needed with accounts receivable processing and collection
  • Assist as needed with billing and proper revenue reporting
  • Assist as needed with account payable processing
  • Reconcile Purchase Orders as support to expense recognition
  • Prepare daily and weekly labor analysis reports for operations productivity analysis
  • Participate in the collection of performance measurements consistent with customer, vendor, and site requirements
  • Ownership of balance sheets (black-line) account reconciliations


Required Education and Experience

  • Associates Degree in Business or relevant field or equivalent work experience, required
  • Bachelor’s degree in Business or relevant field, preferred
  • 1-3 years’ experience in Accounting or Financial Reporting role, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

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