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Cisco Voice Support

Dice
Nebraska, NE Full Time
POSTED ON 5/18/2024 CLOSED ON 5/24/2024

Job Posting for Cisco Voice Support at Dice

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Danta Technologies, is seeking the following. Apply via Dice today!

Seeking for a Cisco Voice Support (CUCM, CUC, CUP) in Nebraska City, NE (Onsite)

 Job Description :

Implementation of Cisco Unified communication software and services

  • Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users.
  • Administer, troubleshoot and manage Cisco UC devices
  • Work with Cisco TAC for critical issues.

Principal Accountabilities

  • To implement and troubleshoot Cisco UC devices and softwares.
  • Configuration and troubleshooting of Cisco CUCM, CUC and CUP and voice gateways/ CUBE.
  • Configuration and Troubleshooting of Cisco Expressway C&E, Jabber clients for Android, Windows, Mac and Iphone.

Knowledge, Skills & Experience

  • 5-10 Years experience in the Cisco Unified communication domain with hands on knowledge of Cisco collaboration services .
  • IP Telephony protocols like SIP, H323, MGoogle Cloud Platform and different Codecs and so on.
  • Cisco Call Manager (CUCM), Cisco Unity Connection (CUC), Cisco Unified Presence (CUP)
  • Different Cisco Jabber clients
  • Cisco collaboration services Cisco Expressway C & E
  • Mobile and remote access (MRA) with Cisco Expressway for Jabber clients.
  • Single number reach (SNR)
  • Voice Gateways / CUBE and related products.
  • CUCM integration with CISCO Unity Connection, Cisco Unified Presence and troubleshooting
  • CUCM integration with LDAP and troubleshooting
  • Configuring CUBE/ other ISR series Routers with full voice/ VOIP functionality and troubleshooting.
  • Configuring analog gateways and troubleshooting .
  • Configuring translation pattern, route pattern and troubleshooting
  • Configuring call handler and distribution list in unity connection.
  • Configuring IP phone and Jabber clients and troubleshooting
  • Configuring voice mail for the users.
  • Configuring speed dial and abbreviated dialing.
  • Troubleshooting call routing, DTMF issues and so on

Notes:- All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Benefits: Danta offers a compensation package to all W2 employees that are competitive in the industry. It consists of competitive pay, the option to elect healthcare insurance (Dental, Medical, Vision), Major holidays and Paid sick leave as per state law.

The rate/ Salary range is dependent on numerous factors including Qualification, Experience and Location.
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