Operations Coordinator

Job Summary:

We are looking for a dedicated Operations Coordinator to join our team. The ideal candidate will need affective critical thinking skills working in our computerized workflow Enterprise Software system (ERP), to meet customer deadlines. It’s required to physically follow products to complete orders with our differing departments using affective communication skills.

Responsibilities:

• Order Build Management & Workflow: Analyze & adjust all sold items on all order details to keep updated information to meet deadlines.
• Internal Communications: Daily communication with Production, Customer Service Team, and Operational teams to ascertain lead times, processes, and any other necessary information that will aid in delivering to our customers to keep ERP updated.
• Depot Repairs, Rental Orders, & Out-Service Coordinating: Depot repair/rental order processing (check-in, process, quotation), and Out-service repair/warranty services for field service scheduling.
• Manage & Build Subcontractor Relations for Outsource Service: We have an extensive network of out-service providers and using them to complete jobs is highly effective.
• Continuous Improvement: Keep our ERP updated with new updates and efficiencies and automations enhance system functions by completing tasks internally or other set providers.

Experience & Qualifications:

• High computer aptitude & competency to function in our Enterprise Software System (NetSuite ERP, Microsoft Office programs).
• Exceptional Communication skills and emotional intelligence interacting with all departments leads.
• Ability to multitask, prioritize, highly organized, work in fast paced environment, and manage time efficiently.
• Strong analytical skills with a keen attention to detail.
• Ability to work independently and as part of a team.

DIDAGE CORE VALUES: We value ...

- TEAMWORK to help us all and our customers will be able to tell.

- STRONG WORK ETHIC to 'Kill The Creep' and create a good customer experience.

- PROMPT & ORGANIZED to stay productive and efficient!

- FISCAL RESPONSIBLITY to help build for our future goals.

Job Type: Full-time

Pay: From $52,500.00 per year

Benefits:

• Flexible schedule
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Application Question(s):

• It is very important to our team that we hire the right personality for the job.

We use the THE WORKING GENIUS by Patrick Lencioni to help us make that decision.
Use this link (https://www.workinggenius.com/about/assessment) and email the results to ryan.pannell@didage.com.
Anyone HIRED will be reimbursed $25 for the test. (10 min test) So have fun while you take it, you might learn a lot about yourself.

Experience:

• Operations management: 3 years (Preferred)

Ability to Commute:

• Warsaw, IN 46582 (Required)

Ability to Relocate:

• Warsaw, IN 46582: Relocate before starting work (Required)

Work Location: In person