Senior ServiceNow Architect

• Two days a week in office required. Client will select which days of the week.
• Must live within 60-90 miles minimum from location

About Us:
We are seeking an experienced Senior ServiceNow Architect to join our innovative team.

Role Overview:
As a Senior Enterprise Applications Architect, you will lead the design and implementation of complex enterprise-wide applications, oversee architecture teams, and serve as the primary technical expert for our enterprise solutions. This position requires a blend of technical expertise, strategic thinking, and leadership skills.

Requirements:

• Lead and execute complex ServiceNow implementations and enterprise application integrations for the client
• Develop architecture blueprints and roadmaps with ServiceNow as a central component
• Oversee and mentor teams of IT professionals, ensuring high-quality deliverables in ServiceNow projects
• Provide strategic consulting on ServiceNow best practices, governance, and integration with broader enterprise architecture
• Drive client satisfaction through effective communication and ServiceNow-based solution delivery
• Identify and propose process improvements, automation opportunities, and new technologies within the ServiceNow ecosystem
• Engage with client executives to drive value-based discussions on ServiceNow capabilities and enterprise integration
• Contribute to business development efforts and proposal creation for ServiceNow-centric projects
• Demonstrate thought leadership in ServiceNow architecture and enterprise systems integration
• Perform technology evaluations and recommend appropriate ServiceNow and complementary solutions
• Mentor and educate team members on ServiceNow best practices and industry standards

Key Skills:

• Enterprise architecture
• ServiceNow implementation and customization
• Solution design and integration
• Team leadership and mentoring
• Strategic consulting
• Client relationship management
• Cloud technologies
• System security and performance optimization
• Presentations and executive communications

Required Qualifications:

• 10 years of experience in enterprise IT systems, with at least 5 years focus on enterprise architecture
• 5 years of hands-on experience with ServiceNow implementation and customization
• Expert-level proficiency in ServiceNow modules such as ITSM, ITOM, and ITBM
• Demonstrated ability to design and implement scalable, resilient enterprise solutions using ServiceNow and industry best practices
• Experience in integrating ServiceNow with other enterprise applications and data sources
• 5 years in consulting or senior leadership roles
• Strong executive presentation and communication skills
• Expertise in system security, performance optimization, and disaster recovery planning within ServiceNow environments
• 2 years hands-on experience with cloud technologies (e.g., AWS, Azure, Google Cloud) and their integration with ServiceNow
• Experience with ServiceNow's low-code/no-code development capabilities
• Familiarity with ServiceNow's AI and machine learning features

Preferred Qualifications:

• ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer)
• Experience in financial services, healthcare, or public sector domains
• Relevant industry certifications (e.g., TOGAF, AWS Certified Solutions Architect, Azure Solutions Architect)
• Master's degree in Computer Science, Information Systems, or related field
• Multi-domain project experience solving complex enterprise challenges with ServiceNow as a key component
• Proven consulting experience with a focus on client engagement in ServiceNow projects
• Familiarity with AWS, Azure, Google Cloud and/or Oracle Cloud Architecture Frameworks, Best Practices and Design Patterns
• Experience in multi-cloud architecture and hybrid cloud solutions involving ServiceNow
• Knowledge of cloud cost optimization strategies and FinOps principles in relation to ServiceNow implementations