OEM Account Coordinator

Digital Air Strike is THE leading customer engagement technology partner helping 7,000 businesses leverage digital and social media environments. Our technology, team, and culture contribute to the success of our clients. Digital Air Strike is recognized worldwide for its industry-leading technology & solutions and we are looking for elite professionals to join our growing team! 

An OEM Account Coordinator is responsible for ensuring Digital Air Strike is meeting or exceeding our service-level agreements (SLAs) and partnership objectives with our existing OEMs and identified Enterprise Partners. This person will work cross-functionally to ensure this goal is met, while also providing program success metrics to our Enterprise and OEM partners and to the DAS team internally. The OEM Account Coordinator role is a full-time onsite position at our headquarters in Old Town Scottsdale.

Responsibilities

The Enterprise Program Coordinator will help drive revenue, client retention, and Enterprise partner satisfaction through:

• Owning our client and internal education about OEM programs through creating and presenting OEM program training materials
• Updating and maintaining our OEM SharePoint site and correlated documentation
• Assisting with creating and maintaining marketing materials for Enterprise program enrollments
• Ensuring DAS is hitting program goals and milestones, meeting SLAs, and providing value to our partners through cadence-based reporting and Quarterly Business Reviews
• Tracking program due dates and deliverables ensuring DAS is hitting key milestones for any projects in the launch phase

Requirements 

• 3 years of customer-facing experience, preferably in the Automotive industry
• Excellent verbal and written communication skills including exceptional presentation skills
• Excellent organizational skills
• Ability to think critically and arrive at a conclusion with minimal assistance from others
• Demonstrated ability to maintain productivity and attention to detail amid competing priorities and tight deadlines
• Proficient with Microsoft Office Suite
• Understanding of Customer Experience technology, Advertising Technology, and Digital Marketing
• Knowledge of CRM systems and project management tools such as SFDC and/or MS Dynamics is required

Benefits

The health, happiness, and financial success of our employees is the basis of our comprehensive and generous benefits program which includes, but is not limited to, the following:

• FREE & Company Subsidized Health Insurance Plans - Medical, Dental & Vision
• Flexible Spending Account, Dependent Care FSA, Health Savings Account, & Commuter Benefits
• FREE Life, Short-term, and Long-term Disability Insurance
• FREE Employee Assistance Program for Mental Wellness & Life Planning
• Pet Care Discount Program for Veterinary Care
• 401k & Roth 401k Company Match
• Incentive Stock Options
• Tuition & Training Reimbursement Programs
• 11 Paid Holidays & Competitive PTO
• Monthly Bonus 1/2 Day Fridays
• Paid Parental Leave
• Modern, fun, and friendly work environment, and more!

Equal Opportunity Employer

Digital Air Strike provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

*this position is not available for residents of California, Colorado, or New York City