Internet Field Technician

INTERNET FIELD TECHNICIAN / INSTALLER - Yuba City

DigitalPath is currently hiring for an Internet Field Technician to service our Yuba City region. Our Internet Field Technicians are the face of the Company to our customers, servicing and installing internet in rural communities that otherwise have limited access to the online world. As an Internet Field Technician, you will work a 4x10's schedule either M-Thu or Tu-Fri with overtime opportunities during times of peak demand. When overtime is required, we aim to offer enough notification for planning. Prior cable/satellite/DSL/WISP experience will receive priority review. Experience is not required but is preferred, and training will be provided. Starting pay $25/hr. with a $3,000 signing bonus (details below).

You will be issued a truck with all tools and equipment necessary. You will typically work alone and dispatch from your home at 7am each workday, with occasional opportunities to work with other technicians on two-person jobs. This is a physical job working outdoors in cold, hot, or inclement weather. Daily work includes multiple ladder climbs and frequently working on an inclined surface at height (rooftops).

Many of our customers are rural, and driving will be a significant part of this job. All job offers are contingent upon successfully passing a background check, arduous physical, and drug screening. Due to the safety factors involved in this position, marijuana is included in our drug screening panel. To qualify for this position, a clean driving record is preferred, and anyone with a DUI or more than 1 point will be disqualified.

At DigitalPath, we have incorporated safety into our company culture and expectations. You will have the support of our leadership team and safety manager to complete your work safely with all necessary safety gear, PPE, and training necessary to perform the work of this job.

About Us:

DigitalPath is the leading Wireless Internet Service Provider (WISP) providing internet service to rural communities and critical fire response networks throughout California. Our mission is to bring a faster, more reliable service for customers that are typically unserved or underserviced by cable companies.

The Ideal Candidate will:

• Promote DigitalPath’s core values along with promoting a positive and professional work environment by setting an example and communicating the core values and culture effectively to others. Ensure others are following the core values and fostering a positive and professional work environment.
• Bring high speed internet and phone service to families and businesses in rural communities that are generally not served by mainstream internet providers.
• Fulfill customer installations, service calls, site inspections and maintenance of Wireless Internet Service equipment.

• Perform all aspects of wireless installation for residential and business customers, including terminating CAT6 cable, setting up small networks and mounting hardware.

A Successful Candidate will have:

• High School Diploma or equivalent.
• Strong verbal and written communication skills, bilingual is a plus.
• Solid computer skills with Office 365 and stand-alone applications such as, Excel, Word, and Teams.
• Highly Organized and detail oriented.
• Ability to use good judgement in solving problems and make sound decisions.
• Must be comfortable working at heights, able and willing to climb up to 300 ft. with fall protection. (NO FEAR OF HEIGHTS)
• To comply with safety and equipment requirements, body weight cannot exceed 250 Ibs.
• Present a professional appearance, a positive attitude and strong work ethic.
• Capability of communicating effectively both orally and in writing.
• Proven ability to adhere to all safety standards and promote a safe working environment
• Able to operate a vehicle with a manual transmission is a plus.
• Valid Driver’s License with no more than 1 point on your record and no DUI’s.

Physical requirements:

• This position offers an alternative work week schedule with 4 days a week at 10 hours a day.
• Requires travel to worksite locations using a company vehicle with either an automatic transmission or possible manual transmission.
• Requires sufficient strength and coordination for lifting, pushing, pulling and/or carrying up to 55 lbs.
• Must be able to stand, walk, move, climb, carry, bend, twist, kneel, reach, push and pull as part of the job.
• Ability to bend, stoop and kneel for 25 to 35 minutes at a time.
• Must be able to use hands to finger, handle or feel, reach with hands and arms, talk, and hear.
• Specific vision requirements for this job include close, distant, color, and peripheral vision, depth perception and ability to adjust focus.
• PPE required for some tasks.
• A post-offer pre-employment background check, driving record review, and arduous physical with drug/alcohol screening will be performed.

Benefits and Compensation information

We typically hire at $25 with a skills-based assessment within the first 3-6 months. Starting compensation range is $23.00 to $27.00 per hour for a new technician. Hiring pay above $25/hr. may require qualification with additional skills evaluations. There is a $3,000 Sign on Bonus that starts paying out at 90 days.

DigitalPath offers a comprehensive benefits program to all eligible employees. Benefits include:

• Health and Dental group insurance,
• Life Insurance,
• Vision reimbursement program,
• Free Residential Internet Service (if you reside in the coverage area),
• 401k - currently 4% employer match,
• Vacation, Holiday, and Sick pay,
• Employee Assistance Program (EAP),
• Medical benefits available on the 1st of month after your start date.
• Our facilities include an on-site cafeteria with daily lunches, company lunches/parties, and a dedicated game room for employees to rest and relaxation.