Server/Bartender

Purpose:

The primary goal of our Server/Bartender is to ensure guests are receiving high-quality service while delivering an experience (well beyond the guests' expectations).

Job Responsibilities:

• Welcome guests, accurately taking all food and beverage orders, and making sure they are delivered in a timely manner to the guests' satisfaction.
• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
• Recognize and cultivate regular guests and repeat business
• Take and enter orders into POS system promptly and accurately
• Ensure all the food and drinks are served immediately and according to specifications
• Ensure that all the necessary stock is being replenished during the shift
• Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
• Comply with all safety and health department procedures and all state and federal liquor laws
• Maintain company safety and sanitation standards
• Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
• Collect required signatures from guest and promptly close guest checks
• Ensure accurate accounting of all monies and independent banking procedures
• Ensure complete and proper check out procedures
• Clean all spills immediately and place all trash in proper receptacles Inform management of any complaint, comments or incident
• Ensure nightly/weekly and opening/running/closing duties are completed
• Record and report any equipment failure and/or safety hazards to management immediately
• Assists and/ or completes additional tasks as assigned

Knowledge/Competencies:

• Experience with POS systems
• Effective verbal and written communication skills
• Consistent positive attitude and works well with others
• Savvy customer service skills
• Knowledge of cocktails, beer, wine, and food
• Compliance with all local, state, and federal liquor laws

Education/Work Experience/Other Requirements:

• High School Diploma
• 2 years of Serving Experience
• Experience with POS systems
• Effective verbal and written communication skills
• Consistent positive attitude and works well with others
• Savvy customer service skills
• Knowledge of cocktails, beer, wine, and food
• Compliance with all local, state, and federal liquor laws

Essential Physical Requirements:

• Must have the ability/stamina to work a minimum of 40 hours per week
• Ability to stand/walk for 8 hours per day
• Must be able to lift and carry up to 30 pounds
• Will frequently walk, reach, feel, bend, stoop, carry, finely manipulate and key in data
• Must be able to work in both warm and cool environments, indoors and outdoors
• Must be able to tolerate higher levels of noise from music and customer traffic
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

This job description is a summary of duties, which you are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.

Pearl West Restaurant Group is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status, or any other characteristic protected by state or federal law.

Job Type: Part-time

Pay: $16.90 per hour

Benefits:

• Employee discount
• Paid sick time
• Paid training

Restaurant type:

• Bar
• Fine dining restaurant
• Upscale casual restaurant

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Every weekend
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Downey, CA 90241: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant experience: 2 years (Required)

Work Location: In person

Salary : $17