What are the responsibilities and job description for the Front Desk Receptionist position at DiPasquale Moore?
TITLE: Front Desk Receptionist
REPORTS TO: Office Manager
SALARY: Competitive salary commensurate with experience
POSITION/TYPE: Non-Exempt
REQUIREMENTS: High School Diploma or GED; Punctual with strong attendance history
“MIKE’S GOT THIS!” – DiPasquale Moore is a premier personal injury law firm headquartered in the heart of Kansas City, Missouri. Founded in 2013 by Mike DiPasquale and Jason Moore, DM Law’s growth stems from the professional and compassionate legal representation provided to clients after a traumatic and sometimes life-altering event of a personal injury.
Job Overview:
DiPasquale Moore is looking for a professional with a friendly attitude and the ability to multi-task to serve as our Firm’s front desk receptionist. This position requires regular attendance; answering calls and fielding them, accordingly; greeting all clients, guests and visitors and addressing their questions and needs while providing an overall welcoming environment; assisting in various administrative duties as needed.
Duties & Responsibilities :
- Serve as the face of the Firm, offering friendly service to those entering or calling on the phone
- Maintain the reception area and all conference rooms, keeping them clean and free of clutter
- Restocking business cards, bottled water and masks at the front desk
- Assisting with stocking breakrooms (coffee, soda, snacks, etc.)
- Receiving mail/deliveries – sort, organize and scan mail to respective Attorneys and Case Managers
- Manage Conference Room/Call scheduling
- Occasionally assist the Inbound Call Specialists when needed
Knowledge & Skills:
- Proficient in Microsoft Office
- Strong phone skills
- Experience using a multi-line phone system preferred
- Ability to multi-task and prioritize tasks without guidance
- Confident using office equipment including, but not limited to copiers, printers, postage machine, label makers
- Fluent in English; Bilingual a plus
Employee Perks:
- Benefits package – Health, Vision & Dental Insurance; 401(k) matching and more!
- 401(k) matching retirement plan – up to 4% match
- 3 weeks (120) hours of PTO
- Paid holidays
- FREE on-site parking garage
- Stability – Become an integral member of an energetic team in a growing law firm
- Work/Life balance – do the job you love, with great people and NO long or crazy hours!
