Job Summary
The Senior Catering and Events Manager is responsible for attainment of assigned catering, conventions and events goals tied to the overall performance of the hotel. The individual will be responsible for effectively servicing clients/groups and maintaining the contracted food and beverage minimum. The Senior Catering and Events Manager will work in conjunction with the Director of Catering/Convention Services to achieve the hotel’s revenue meeting planner satisfaction scores and food and beverage goals for one or more assigned properties. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.
Responsibilities
QUALIFICATIONS:
- High School diploma or equivalent required; previous convention/event and catering sales experience preferred.
- Demonstrate creativity and knowledge of food and beverage/events desired.
- Must have a valid driver’s license for the applicable state.
- Must possess developed verbal and written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
- Experience with professional selling skills desired: opening probing supporting closing
- Must be proficient in general computer knowledge especially Microsoft Office products
- Must be able to work independently and simultaneously manage multiple tasks; strong organization and presentation skills
RESPONSIBILITIES:
- Effectively attain assigned sales and revenue goals as well as solicitation call goals.
- Proactively conduct solicitation calls conduct sales tours and entertain clients specific to Social Corporate Business or SMERF as applicable by property.
- Grow existing relationships with assigned accounts specific to Leisure SMERF Business Travel (BT) and/or Groups as applicable by property.
- Monitor and evaluate trends within your market segment.
- Effectively attain assigned meeting planner satisfaction scores revenue goals as well as food and beverage goals.
- Proactively conduct solicitation calls conduct tours and entertain clients specific to needs respective to the assigned property.
- Monitor and evaluate trends within your market segment.
- Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
- Adheres to Aimbridge Hospitality’s established regulations company standards catering/meeting standards and related catering sales metrics.
- Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
- Demonstrates ability to deliver banquet event orders on a timely basis (10 days) and ensure accuracy.
- Ensure changes are communicated timely to impacted departments/operations leaders.
- Maintain strong visibility in local community and industry organizations as applicable.
- May assist in implementing and/or participating in special promotions relating to direct sales segments i.e. sales blitzes etc.
- Attend daily/weekly/monthly meetings and any other functions required by management.
- Perform any other duties as requested by the General Manager or Director of Sales.
-
Property Details
This Florida beachfront resort offers 2 outdoor pools, full-service spa, and 8 on-site restaurants and eateries. The Hollywood Beach Boardwalk, which offers numerous restaurants and shops, is 1 miles away.
A flat-screen cable TV, small refrigerator, and desk with ergonomic chair are included in all rooms at The Diplomat Beach Resort Hollywood, Curio Collection by Hilton. Select rooms feature a private balcony.
A marina, supervised children’s activities club, and business center are available at the resort.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan