What are the responsibilities and job description for the Dispatcher - 3rd Shift position at Direnzo Towing & Recovery?
Direnzo Towing & Recovery, Inc. is hiring qualified candidates to join our Dispatch Team immediately! Experience is preferred but we are open to training the right candidates. Apply today and interviews will be scheduled ASAP. We are currently looking to fill our WEEK 3rd SHIFT Full time opportunity, Tues, Wed, Thurs, & Fri.11:00PM-7:00AM
duties include, but not limited to:
- Monitor personnel or equipment locations and utilization to coordinate service and schedules.
- Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
- Oversee all communications within specifically assigned territories.
- Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
- Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
- Receive or prepare work orders.
- Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
- Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
- Arrange for necessary repairs to restore service and schedules.
Requirements include, but are not limited to:
- Pass a criminal background check
- Be able to multi-task
- Good communication skills
- Good Customer Relations
- Computer skills
- Need to be able to navigate the internet
- Data entry
- Microsoft word and excel
- Send and receive emails
- Be able to work in a fast paced office environment
- Be able to work with others as a team
- Punctual with reliable transportation
- Answer phones
- Dispatch calls / keep track of drivers
- Process paperwork
- Release vehicles
- Receive payments
- Balance invoices and money at end of shift
- Reports
Job Type: Full-time'
'
Work Remotely
- No
Job Type: Full-time
Pay: $16.00 - $19.00 per hour
Expected hours: 36 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 12 hour shift
- Holidays
- Night shift
- On call
- Weekends only
Ability to commute/relocate:
- Millbury, MA 01527: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Dispatching: 1 year (Preferred)
Work Location: In person
Salary : $16 - $19