Retail Loss Protection Agent

Discount Drug Mart is currently looking for an individual to fill the Full-Time Loss Prevention or Asset Protection Agent position at our Medina retail store locations.

Responsibilities for Loss Prevention/Customer Experience Representative:

• Be a presence for the store near store front entrance and by the cash register area. Focus will be on being visible to the customers and interact with the customers entering the store.
• The successful candidate will work collaboratively with store level management on a daily basis.
• The successful candidate will carry themselves in an approachable manner and will be customer service orientated, even during uncomfortable situations.
• Must be able to conduct themselves in a respectful and professional manner at all times.
• Conduct investigations, identify any theft or shortage trends and potential risks.
• Walk the entire store once per hour.

Qualifications for Loss Prevention Agent:

• Qualified candidates must have a Criminal Justice background or career path
• Experience with Loss Prevention/Asset Protection, preferably in a retail environment
• Must have a a well-rounded knowledge base of Microsoft Word, Excel and email
• Must have good oral and written communication skills
• The ability to work in a fast-paced team environment as well as disciplined when working alone
• Strong customer service skills
• Must be able to work flexible shifts

We offer an excellent benefits package, which includes:

• Medical Insurance (RX Coverage), Dental, Vision Insurance
• Company Paid Life Insurance
• Paid Holidays, Paid Vacation
• 401(k) Plan with excellent company matching contribution
• Weekly Pay
• ESOP (Employee Stock Ownership Plan)
• Employee store discounts

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Medina, OH: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you willing to undergo a background check and drug screen?
• Do you have any experience with loss prevention or asset protection? If so, explain.

Education:

• High school or equivalent (Preferred)

Work Location: One location

Salary : $28,300 - $35,900