Principal Product Owner (Microsoft 365)

Discover. A brighter future.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

Product Owner ensures an outcome for a product is delivered that meets the requests from stakeholders and customers. This requires a fundamental understanding of the business and its constraints (financial, marketing, compliance, legal, service, the customer environment, the technical capabilities, the user experience, etc.) in order to provide a solution that satisfies all stakeholders and customers Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Responsibilities

• Ensures an outcome for a product is delivered that meets the requests from stakeholders and customers. This requires a fundamental understanding of the business and its constraints (financial, marketing, compliance, legal, service, the customer environment, the technical capabilities, the user experience, etc.) in order to provide a solution that satisfies all stakeholders and customers .
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
• Interacts and collaborates with stakeholders on key product considerations and aligns with product vision, features and roadmap. Leverages customer insights, feedback, financials, compliance and risk data to define product features and roadmap in partnership with other SMEs.
• Establish Key Performance Indicators (KPIs) and Objects and Key Results (OKRs) for the product team and ensure alignment with senior leadership (e.g., SPO, Dir, etc.). Creates and/or maintains key product documentation (e.g., customer journey map, technical specs, process mapping, etc.). Identifies and defines key non-functional requirements (e.g., security, availability, performance, etc.) to achieve necessary product metrics. Owns definition of Minimum Viable Product (MVP) and features/user stories for delivery product roadmap; in-line with the Objectives and Key Results (OKRs) of the greater product vision outlined by SPO and/or Business Director is the final decision maker for product scope
• Builds product backlog, prioritizes its items to achieve Objectives and Key Results (OKRs) and continuously keeps it up to date. Holds meetings with the product team to continuously update product backlog. Ensures product features and processes align with applicable Discover compliance and risk management standards. Ensures product adheres to the highest quality standards, including releasing security patches not linked to customers.
• Defines functional and non-functional product requirements; ensure completeness; integral and consistent; source of requirements for product team. Creates and validates user story acceptance criteria. Defines and ensures appropriate testing frameworks for product features (e.g., market testing, functional performance, etc.) Works with Data stewards in their respective LOBs to ensure required Data quality controls are identified and implemented. Inspect and evaluate product progress through each iteration.
• Partners with business technology to create technical features that are required to continuously optimize system components and underline infrastructure maintenance.
• Builds a culture of accountability and ownership by empowering the product team to make decisions as close to the work as possible. Manage dependencies with other team's functions while identifying , building, and managing strategic partnership across different product teams.

Minimum Qualifications

• Bachelor's Degree in Business or related
• 6 years' experience with Product, Business, Technical, or related
• In lieu of a degree, 8 years' experience with Product, Business, Technical, or related

Preferred Qualifications

If we had our say, we'd also look for:

• Working knowledge of Agile methodology, Jira, and Microsoft 365 E5 Suite, including its advanced security, compliance, and communication features.
• Strong knowledge and extensive experience with Microsoft Teams, including implementation, configuration, and management of the environment as an enterprise collaboration platform.
• Experience with Microsoft Teams Room environment for enterprise conferencing and Microsoft Teams Enabled Meeting Rooms.
• Expertise in Microsoft Teams Enterprise Voice and proficiency in Cisco Audio/Visual Equipment, with a focus on integrating these technologies into a Microsoft Teams environment.
• Cross-functional collaboration skills, project management experience, and excellent communication and training skills.
• Continuous learning and adaptation, with a commitment to staying up to date of the latest developments in Microsoft Teams and related technologies.
• Experience leading a team of engineers to plan, design, and deploy complex enterprise services and solutions.
• Certifications related to Microsoft Teams, Microsoft 365, Cisco AV technologies, or project management methodologies are preferred but not required.

Application Deadline:

The application window for this position is anticipated to close on Feb-17-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:

The base pay for this position generally ranges between $110,500.00 to $154,900.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)

About the Company:
Discover Financial Services