What are the responsibilities and job description for the DMS Improvement Coach position at Discover?
DMS Improvement Coach
Riverwoods, Illinois
R23942
About This Role
Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Ourcollaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together.And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
What You'll Do
- Enable and deliver chartered targeted improvements, that deliver business impact with measurable outcomes.
- Instill a culture of continuous improvement by building business partners' capabilities (The Discover Management System).
- Learning, adhering to, and improving DMS standard work.
How You'll Do It
- Partner with business leaders and teams to deliver chartered targeted improvements with measurable and material outcomes. Coaches business partners on how to best leverage the Discover Management System, inclusive of Operational Excellence, and lead complex problem solving.
- Engages with and establishes trusted working relationships with business leaders and teams to understand their business goals, objectives and processes. Identifies common themes and trends for targeted improvements.
- Actively shares and creates a culture of learning within the DMS CoE community to improve our own standards, methodologies, and processes.
Qualifications You'll Need
The Basics
- Bachelor's degree in engineering or business
- 4 years Engineering, Operations, Change Management, Process Improvement, Process Management, or related
- In lieu of a degree, 6 years of experience in continuous improvement, process management, program management, strategic planning, performance measurement, management consulting, Lean transformation leadership or related areas
Bonus Points If You Have
- Master's degree in engineering, business, or related field
- 4 years Operations Consulting or related
- 2 years Process Improvement, Change Management, or related
- Lean Six Sigma, Black Belt, or Green Belt
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
Riverwoods, Illinois
R23942
About This Role
Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Ourcollaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together.And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
What You'll Do
- Enable and deliver chartered targeted improvements, that deliver business impact with measurable outcomes.
- Instill a culture of continuous improvement by building business partners' capabilities (The Discover Management System).
- Learning, adhering to, and improving DMS standard work.
How You'll Do It
- Partner with business leaders and teams to deliver chartered targeted improvements with measurable and material outcomes. Coaches business partners on how to best leverage the Discover Management System, inclusive of Operational Excellence, and lead complex problem solving.
- Engages with and establishes trusted working relationships with business leaders and teams to understand their business goals, objectives and processes. Identifies common themes and trends for targeted improvements.
- Actively shares and creates a culture of learning within the DMS CoE community to improve our own standards, methodologies, and processes.
Qualifications You'll Need
The Basics
- Bachelor's degree in engineering or business
- 4 years Engineering, Operations, Change Management, Process Improvement, Process Management, or related
- In lieu of a degree, 6 years of experience in continuous improvement, process management, program management, strategic planning, performance measurement, management consulting, Lean transformation leadership or related areas
Bonus Points If You Have
- Master's degree in engineering, business, or related field
- 4 years Operations Consulting or related
- 2 years Process Improvement, Change Management, or related
- Lean Six Sigma, Black Belt, or Green Belt
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights)
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