What are the responsibilities and job description for the Customer Success Manager position at DISH?
Join our elite award-winning inside sales team. Target earnings of $68,000 with the ability to earn more than six figures a year!
Overview
At DISH, we are changing how the world communicates by connecting customers with the best experiences in entertainment and technology. Our inbound sales and customer retention team members successfully influence existing and future customer decision-making by selling the value of DISH’s products and services using a consultative approach. This position is 100% inbound new and existing customers - no cold calling!
What’s In It for You?
The total target compensation for this position is $68,000 per year, consisting of base pay and uncapped commission, with the potential to earn significantly more based on performance. In this role your attitude, effort, enthusiasm, and need to achieve directly fuel your ability to earn, with top performers making well over six figures annually!
You’ll also receive the following:
- Paid training
- Medical, dental, and vision insurance benefits
- Paid time off, 401(k) with company-matched funds, employee stock purchase plan, and tuition reimbursement
Free DISH TV at your home, plus deeply discounted Sling TVand Boost Mobile plans
Incredible Rewards and Recognition program with food days, branded clothing, high-value prizes, on and off-site events, elaborate rewards trips, and much more
Our greatest benefit is an opportunity, as we promote from within
- Ability to promote two levels within your first year with commensurate title and hourly pay increase
- Ongoing training and development to maximize your career potential
The Associate Account Executive position provides incredible opportunities to develop sales skills, earn, and grow a long-term career with a Fortune 200 company that generates over $17 billion in revenue. DISH provides the training, development, and tools to be successful.
Interested? Apply now and let’s talk!
Environment
This position entails working In-office at a desk handling inbound customer calls throughout your shift. Individuals in this position work a full-time schedule (40 hours/week), which may include weekends and holidays.
Base pay is $17.75/hour with an uncapped commission. The target compensation is $68,000 per year.
At DISH, we celebrate and embrace diversity and inclusion, where all people are welcome and supported. Learn more about how our employees come together, share common interests and make important connections, both in and out of work; Employee Resource Groups.
Job Duties and Responsibilities
- Successfully sell DISH products and services to new and existing customers using the ability to present compelling offers and influence customer decision-making
- Effectively manage time, open to learning new methods, and looking to advance as a sales contributor
- Demonstrate the ability and resilience to bounce back from challenges and maintain focus on larger goals
- Assess each customer and their needs to offer the best value
- Ability to build and maintain customer relationships
- Transpose customer information including demographic, billing, etc.
- Provide excellent customer service, listen to the customer and ensure their satisfaction
Skills, Experience and Requirements
Requirements
- Excellent verbal, written, and interpersonal communication skills
- Must be a high school graduate; college graduates preferred
- Candidates must complete a pre-employment screen, which may include a drug test
- Must be able to work full-time, on-site in one of our Direct Sales facilities.
Environment
- On-Site Location
- Desk position
- Full-time schedule (40 hours) provided during offer call- Variable hours
- This may include weekends and holidays
Salary Range
Compensation: $33.00/Hour
Compensation and Benefits
We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
About the Company:
DISH
Our Vision is to change the way the world communicates. Our Mission is to connect people and things.
We’re DISH. We’re the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH has proudly served America since 1980. We make a point of listening to our customers and giving them what they want in an industry notorious for ignoring people. Of course, we’re proud of our past accomplishments, but our true excitement lies in the future.
DISH is our core business, but we’re also focused on growth with TV services like Sling, which reimagines the way people watch TV. We’re redefining the future of communication and connectivity too, with wireless spectrum and the Internet of Things. Nothing is out of our reach, and the opportunity to shape the future of entertainment and technology has never been more tangible.
WHO WE'RE LOOKING FOR
At DISH, we know that skills can be taught but a true fit is so much more than that.
We look for three main things when hiring:
ENERGY, INTELLIGENCE, and NEED TO ACHIEVE.
We want curious people with a positive attitude who are willing to put forth the effort to achieve something great in their career. We are not afraid of change. Whether it be technology, business, or culture, we are willing to learn, innovate, and admit mistakes. We do this so we can lead.
We have the energy, intelligence, and desire necessary to change the future of entertainment technology. Do you?
Company Size:
10,000 employees or more
Industry:
Telecommunications Services
Founded:
1996
Website:
https://www.dish.com/
Salary : $68,000 - $0
