Device Field Test Technician

DISH
Littleton, CO Full Time
POSTED ON 11/9/2022 CLOSED ON 11/14/2022

What are the responsibilities and job description for the Device Field Test Technician position at DISH?

Department Summary:
At DISH Wireless, we reimagine connectivity through new platforms, new business models and new ways of thinking.

Today, we are building America’s first cloud-native 5G network to transform the way we live, work and play with unlimited potential. Our teams operate at the intersection of wireless, data analytics, AI and the cloud to create something state-of-the-art, radically original and truly unlike what anyone else can.


Job Duties and Responsibilities:
The Device Quality Assurance Specialist is part of the Device Solutions Engineering organization and is responsible for validating devices for Dish’s 5G Enterprise, Wholesale, MNO/MVNO and roaming efforts. DISH’s vision for its 5G SA network is to utilize O-RAN and cloud-native core technologies operating on a flexible and open compute platform. Device Quality Assurance Specialist plays a critical role in ensuring that devices perform as expected in support of this vision, with validated features and verified performance against quality assurance metrics.

Essential Functions and Responsibilities for a Device Engineering Technician
  • Execute defined/applicable sanity test cases for new and regression software loads as provided by Android OEM across the entire device portfolio.
  • Perform field testing trips as needed to help Device/Network teams in bringing up 5G network in new markets.
  • Provide input and ideas for establishing new processes that empower the Device Certification team.
  • Support Device Engineers and Technical Leads with new technology trial execution, as needed.
  • Provide test device hardware support by preparing test devices for test teams and conducting regular inventory of certification test devices
  • Support Device Engineers interacting with post device launch quality assurance (QA) teams in troubleshooting and root cause analysis of device issues in the field and facilitate subsequent corrective action recommendations to vendors.
  • With automation always top of mind, help process owners develop and continuously improve systems and tools for effective task execution by your team.
Skills, Experience and Requirements:

Qualifications

  • Associate of Science in a technical discipline or equivalent experience required. Bachelor of Science preferred. EET, Electrical Engineering, or Computer Science preferred.
  • Technical familiarity with 4G and 5G cellular devices and networks is preferred.
  • Ability to work in a high-availability, fast-paced environment, influence/convince other people/teams or obtain agreement in sensitive situations.
  • Customer mind-set and willing to work with operations as needed.
  • Proven problem solving, organization and verbal and written communication skills are essential.
  • Working knowledge of Windows operating system and use of the personal computers, along with Office Applications is required.

General Requirements:
  • Have a passion for working on new technologies in a fast-paced and frequently changing environment.
  • Must be able to effectively communicate with all levels of the organization through conventional methods (verbal and written).
  • Other duties may be assigned as required.
  • Some travel may be required.
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.
Salary Range: USD $65800.00 - $94000.00 / Year

Salary : $65,800 - $94,000

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