What are the responsibilities and job description for the Service Technician position at DISH?
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience is paying off: in 2023, DISH earned the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth year in a row.
Job Duties and Responsibilities
What’s in it for you?
- Guaranteed promotion after 6 months with a $1.00 per hour pay increase!
- Performance Incentives with the potential for up to $6,400 in your first year and $9,100 each following year!
- Paid training, paid time off & paid holidays
- 4-day work week with opportunities to work overtime
- Medical, Dental, Vision and Life Insurance packages and Health Savings Account
- Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted Sling TV and Boost Infinite phone plans
- 401(K) with company match & Employee stock purchasing program (ESPP)
- Tuition Reimbursement
- DISH-supplied van, tools, and uniforms
Our greatest benefit is opportunity with over 400 of our current technician leadership starting as a technician. If you have grit and tenacity, you will grow quickly at DISH! Performance based promotions include an automatic 10% pay increase at levels 2, 3 and 4.
What will you be doing?
As a Field Technician, you will be representing DISH in customers' homes daily. We build our value by simplifying lives and using the DISH install to consult homeowners on their infinite smart home possibilities.
Skills, Experience and Requirements
All technicians must have:
- Aptitude to build rapport quickly. We want you to have a great time servicing our clients
- Ability to work at heights, including ladders up to 40 feet, and in all weather conditions
- Ability to lift over 70 lbs
- A valid driver's license in the state you are seeking employment with a driving record that meets DISH's safety standard
Salary Range
Compensation: $19.25/Year
Compensation and Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
About the Company:
DISH
Our Vision is to change the way the world communicates. Our Mission is to connect people and things.
We’re DISH. We’re the ones who pioneered the DVR and commercial-free TV. Colorado-born and family-owned, DISH has proudly served America since 1980. We make a point of listening to our customers and giving them what they want in an industry notorious for ignoring people. Of course, we’re proud of our past accomplishments, but our true excitement lies in the future.
DISH is our core business, but we’re also focused on growth with TV services like Sling, which reimagines the way people watch TV. We’re redefining the future of communication and connectivity too, with wireless spectrum and the Internet of Things. Nothing is out of our reach, and the opportunity to shape the future of entertainment and technology has never been more tangible.
WHO WE'RE LOOKING FOR
At DISH, we know that skills can be taught but a true fit is so much more than that.
We look for three main things when hiring:
ENERGY, INTELLIGENCE, and NEED TO ACHIEVE.
We want curious people with a positive attitude who are willing to put forth the effort to achieve something great in their career. We are not afraid of change. Whether it be technology, business, or culture, we are willing to learn, innovate, and admit mistakes. We do this so we can lead.
We have the energy, intelligence, and desire necessary to change the future of entertainment technology. Do you?
Company Size:
10,000 employees or more
Industry:
Telecommunications Services
Founded:
1996
Website:
https://www.dish.com/
Salary : $1 - $6,400
